Client Care Officer
4 weeks ago
Casual position – flexible shifts between 7am–7pm, weekdays only
Tasks
What the role involves
- Welcoming families and ensuring they feel comfortable and supported
- Managing reception duties with professionalism and a warm smile
- Handling bookings, payments, and client records with accuracy
- Answering phones, emails, and messages in a timely manner
- Helping the clinical team and practice manager with the little things that keep the clinic running smoothly
Requirements
About you
While no prior healthcare experience is required, administration or reception experience will be an advantage. More importantly, you are:
- A people person — approachable, friendly, and professional
- Organised and able to keep track of details in a busy environment
- A confident communicator, both face-to-face and over the phone
- Reliable and flexible, happy to jump in and help where needed
- Someone who enjoys being part of a team and bringing good energy to the workplace
Benefits
Why you’ll love working with us
- Flexible shifts available between 7am–7pm, Monday to Friday (no weekend work)
- Full training provided, with ongoing support and mentoring
- A positive, friendly workplace that values your contribution
- The chance to play a meaningful role in helping families feel cared for
- And yes… birthdays are celebrated properly — with cake
How to apply
If this sounds like the role for you, hit “Apply Now” and send us your cover letter and resume.
Don’t forget — to show us you’ve read the whole ad, include the word “Pineapple” at the top of your cover letter.
Any questions?
Give Jade (Clinic Co-Director) a call on 0406 328 203 — happy to chat and answer anything you’d like to know.
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