Senior Consultant, Ways of Working and Capability

6 days ago

City of Melbourne, Australia National Australia Bank Full time

- We are empowered to make a positive difference for customers and communities.
- Everyone is given the opportunity to learn, grow and achieve.
- Make a genuine difference through the work you do.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Consultant, Ways of Working and Capability, you will join People & Culture Team that’s doubling down on making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

- Develop the frameworks and work practices that enable NAB to deliver value at speed and at scale.
- Lead the development of enterprise-wide capability that accelerates delivery, enhances customer value and empowers teams.
- Accountable for embedding role clarity and building agile leadership and SME capability.
- Baseline measure, support and uplift capability across key Domain roles, including the strengthening of core squad roles, agile leadership capability and tech fluency.
- Key representative of Org Effectiveness and the Domain model into the Agile coaching community.
- Define and maintain role clarity, capability frameworks and agile standards.
- Lead the design and rollout of capability uplift programs (leaders, squads)

We’re looking for the brightest to deliver the best for our customers. You’ll need:

- Extensive experience in Agile Delivery with a deep understanding of key roles and agile ways of working.
- Background in software engineering or a strong technical acumen.
- A customer centric mindset with a broad understanding of customer needs.
- Strong commercial acumen for what constitutes value driven outcomes aligned to agile ways of working.
- Experience in organisational behaviour, change, learning and development.
- Proven experience with large‑scale change or transformation programs in technology or financial services environments.
- Deep knowledge of agile, DevOps, and modern engineering practices.
- Data literacy and the ability to evidence value and maturity through metrics.
- Strong stakeholder management skills with the ability to influence at all levels, including executives.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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