Apply Now Digital Producer

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Overview

We’re seeking a Digital Producer who thrives in a fast-paced, collaborative environment and is ready to make a direct impact on the digital experiences of millions of Australians.

The day to day

As a Digital Producer at Optus, you will be at the heart of our digital operations, ensuring sound production and delivery of digital programs. Your role will involve:

- Hands-on day-to-day authoring of content updates via Adobe Experience Manager CMS, ensuring high quality, accuracy, and compliance with legal and brand requirements.
- Collaborating with internal and external collaborators on requirements and deliverables, including defect management and seeking relevant approvals.
- Managing end-to-end production, delivery, and release management processes, including supporting overnight releases across development and production environments.
- Collaborating with UX, design, content, development, and testing resources to ensure quality delivery of all changes into production.
- Detailing authoring requirements, crafting, and implementing new capabilities.
- Analysing problems effectively and providing innovative solutions in fast-paced environments.

Why you are our next Digital Producer

You possess outstanding skills and qualifications that make you a perfect fit for this role.

- Degree or equivalent experience in Information Technology, Engineering, Business, or a related field.
- Strong hands-on CMS experience (Adobe Experience Manager and Salesforce Commerce Cloud highly regarded).
- Proven experience working under Agile methodology.
- Solid understanding of W3C and Accessibility standards (WCAG).
- Experience collaborating in cross-functional teams, including liaising with UX, designers, developers, testers, and business collaborators.
- Experience with end-to-end digital releases across development and production environments.

What’s in it for you?

- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
- Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
- Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
- Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
- We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
- Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

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