Customer Service Representative

3 weeks ago

City of Melbourne, Australia Morgan Consulting Full time

About the Company

This engineering plastics company is a market leader with over 55 years of experience in Australia and New Zealand. They specialise in distribution of and value-added services utilising high-end engineering plastics, across industries including engineering, mining, architectural, and food and beverage processing. They offer a generous profit share scheme and exciting career progression opportunities. They value a fun and vibrant team culture with a strong client-focused mindset.

About the role

Due to their ongoing growth, they are seeking a motivated and enthusiastic customer service / internal salesperson to join their team. As a sales-focused team player, you will thrive in a dynamic environment and continue your journey with an industry-leading brand in Australia and New Zealand.

Responsibilities

- Manage inbound sales enquiries (phone, email and in person) including follow ups
- Build strong client relationships to develop optimal solutions
- Partnering with external sales engineers to provide the best customer service
- Drive sales and develop new business opportunities
- Receive hands-on training in communication, negotiation, sales and product applications
- Play a key role in selling renowned brands across various industries

Skills & Experience

- Previous internal sales experience in manufacturing/engineering fields. Exposure to plastics & related materials is a plus
- Exposure to a manufacturing environment & process
- Strong desire to work in a dynamic customer service environment
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced environment with high attention to detail
- Self-starter with excellent time management skills
- Team player with a positive attitude and a customer centric focus

Benefits

Aside from an attractive remuneration package commensurate with your experience, benefits include being surrounded by staff with extensive knowledge and the opportunity to further develop your sales career with this genuine industry leader.

How to apply

To be a part of this successful and dynamic team, please click on the “Apply Now” button and attach a copy of your resume quoting reference number 59090TH.

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