Customer Service Advisor

4 days ago


Bunbury, Australia Scania Nederland B.V. Full time

Select how often (in days) to receive an alert: Create Alert

Excellent opportunity. Join a fantastic team and be part of our continuing growth. Vehicle/transport industry experience preferred.

Job Responsibilities

Are you ready to drive your career?

Life at Scania

Looking for a great job opportunity and have a passion for providing great service? Come and work with a world-class tucking brand. We offer a supportive work environment and we are on the lookout for a motivated Customer Service Advisor to join our Kewdale team

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

We have one unique resource at Scania– you.

Our purpose is to Drive the Shift towards a sustainable transport system. Welcome to Scania

What you will do

- Reporting to the Branch Manager, you will coordinate service enquires, ensuring the customer’s needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up.
- Coordinate the Customer Service Advisor team, whilst overseeing their daily activities.
- Act as a conduit between the Customer and the Workshop Controller to ensure a single point of contact for Customer work
- Ensure systems and procedures are maintained
- Deliver exceptional customer communication – external and internal
- Manage and ensure accuracy of all documentation
- Create and invoice work orders, job lines and allocate work to the workshop for planning of activity

Who you are

- Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives, additionally you will have:
- Excellent leadership, mentoring and coaching abilities
- Effective problem solving, negotiation and influencing skills
- Strong abilities in time management, organisation and administration
- Professional written andverbal communication skills
- Mechanical or workshop aptitude

What we can offer you

- A dynamic and inclusive work culture - be part of a great team environment
- A company that is enjoying record growth and eligibility for an annual company bonus scheme
- Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
- Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
- Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
- Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV.

To apply for this role, you need to have full working or rights of New Zealand or Australia

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

#J-18808-Ljbffr


  • Customer Advisor

    4 weeks ago


    Bunbury, Western Australia NAB Full time

    NAB Bunbury, Western Australia, Australia Overview Join to apply for the Customer Advisor - Perth South role at NAB. Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer...

  • Customer Advisor

    4 weeks ago


    Bunbury, Western Australia NAB Full time

    NAB Bunbury, Western Australia, AustraliaOverviewJoin to apply for the Customer Advisor - Perth South role at NAB.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in...

  • Customer Advisor

    3 weeks ago


    Bunbury, Western Australia NAB Full time

    OverviewBranch Customer Advisor – BankingAre empowered to make a positive difference for customers and communities. Given the opportunity to learn, grow and achieve. Deliver a seamless, consistent, and tailored customer experience every day.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our...

  • Customer Advisor

    3 weeks ago


    Bunbury, Western Australia NAB Full time

    OverviewBranch Customer Advisor – BankingAre empowered to make a positive difference for customers and communities. Given the opportunity to learn, grow and achieve. Deliver a seamless, consistent, and tailored customer experience every day.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our...

  • Customer Advisor

    4 days ago


    Bunbury, Western Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career. It's more than a career at NAB. It's about...

  • HSE Advisor

    3 days ago


    Bunbury, Western Australia Western Work Force Pty Ltd Full time $100,000 - $120,000 per year

    HSE AdvisorBunbury basedPermanent positionMining services contractorThe Role: HSE AdvisorOur client is a WA owned and operated company that specialises in civil, mining and construction. Due to continues growth, they are looking to appoint an experienced and qualified HSE Advisor to join the business on a permanent basis.The Role as the HSE Advisor will be...

  • WHS Advisor

    3 days ago


    Bunbury, Western Australia City of Busselton Full time $86,168 - $98,220 per year

    WHS AdvisorPermanent full time roleSalary range $86,168* - $98,620* per annum depending on experienceGenerous superannuation scheme up to 15.25%Excellent staff benefits (salary packaging, free gym, shopping discounts)Relocation assistance(*Salary ranges will increase under the new Industrial Agreement – currently in the final stages of negotiation).Are you...


  • Bunbury, Western Australia The Body Shop Full time

    Overview The Body Shop Australia is currently recruiting for a Christmas Casual Beauty Advisors Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. ResponsibilitiesThe Beauty Advisor will take the time to...


  • Bunbury, Western Australia The Body Shop Full time

    OverviewThe Body Shop Australia is currently recruiting for a Christmas Casual Beauty AdvisorsYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.ResponsibilitiesThe Beauty Advisor will take the time to learn our customer's...

  • Service Desk Analyst

    3 weeks ago


    Bunbury, Western Australia Service Stream Full time

    time left to apply End Date: September 11, 2025 (28 days left to apply)job requisition id JR-115714Primary LocationPrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for...