Senior Technical Payments Analyst

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.

Our solutions include Australia’s domestic debit network, real‑time, data‑rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose:

The purpose of Senior Technical Analyst role is to lead and support the New Payments Platform Technology team in delivering robust and scalable technology solutions. This role is responsible for analysing and shaping complex business and technical challenges, defining and managing requirements, and assessing solution feasibility to drive strategic outcomes. It provides oversight across the deployment and management of IT infrastructure and release processes, ensuring quality, stability, and alignment with business objectives. A key focus of the role is to build and maintain strong stakeholder relationships, influence decision‑making, and drive continuous improvement to deliver sustained business value in a dynamic payments environment.

The core accountabilities of the role will include:

- Lead the analysis of complex business and technical environments, identifying root causes, risks, and opportunities, and shaping strategic recommendations that deliver measurable business value.

- Drive the evaluation and selection of business change initiatives, assessing technical, financial, and strategic feasibility to inform investment and delivery decisions.

- Own the definition, management, and prioritisation of requirements across the delivery lifecycle, ensuring alignment with business goals, traceability, and governance standards.

- Oversee the design, provisioning, and optimisation of IT infrastructure services, ensuring performance, reliability, and scalability in a high‑availability payments environment.

- Direct and coordinate release planning and execution, managing dependencies, risks, and compliance to deliver stable and secure platform updates.

- Ensure end‑to‑end integrity of the release lifecycle, embedding quality assurance, security, and compliance controls, and communicating outcomes effectively to senior stakeholders.

- Develop and execute stakeholder engagement strategies, building strong, trusted relationships that influence outcomes and support successful solution delivery.

- Leverage feedback and performance insights from stakeholders and customers to drive continuous improvement in service delivery and engagement effectiveness.

- Champion collaboration and continuous improvement, contributing to the evolution of standards, practices, and frameworks that enhance operational excellence and innovation.

The capabilities needed to be successful for this role are:

- Expertise in analysing complex business and technical ecosystems, identifying interdependencies, defining strategic requirements, and shaping innovative, feasible solutions that drive organisational outcomes.

- Advanced capability in end‑to‑end requirements management, applying structured methodologies to elicit, document, validate, and govern requirements across multi‑stream initiatives.

- Proficient in translating strategic business objectives into technical architectures and solution designs, ensuring alignment with enterprise standards and long‑term technology roadmaps.

- In‑depth understanding of payments systems, platforms, and integration frameworks, with the ability to bridge business priorities and technical execution in complex regulatory environments.

- Ability to apply user experience and design‑thinking principles to enhance system usability, customer satisfaction, and operational efficiency.

- Strong command of change control, configuration management, and release governance, ensuring technology solutions are delivered securely, reliably, and in compliance with organisational standards.

- Highly effective stakeholder management and communication skills, with the ability to influence decisions, manage competing priorities, and align diverse perspectives across business and technology domains.

- Comprehensive understanding of operational processes, governance, and continuous improvement frameworks, enabling proactive risk management and sustainable service delivery.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

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