General Manager

2 weeks ago

Melbourne, Australia UniLodge Australia Pty Full time

Join Caulfield Place as General Manager - lead with a hospitality-first mindset to deliver service excellence in a premium living community.

Overview

Step into a pivotal leadership role at Caulfield Place, a premium residential community where service excellence meets modern living. As General Manager, you will be responsible for the overall operational and commercial performance of the property – driving resident satisfaction, optimising income, and upholding the highest standards of presentation and hospitality-inspired service.

Responsibilities

- Manage day to day operations while driving financial performance through streamlined processes, cost efficiency, and revenue growth.
- Inspire and manage a professional onsite team to deliver warm, intuitive service and a premium residential experience that feels like home.
- Create a vibrant, community-oriented living environment through engagement programs, digital platforms, and personalised service that drives satisfaction and retention.
- Maintain the highest standards across all touchpoints – from lobby to apartment, ensuring immaculate presentation, proactive maintenance, and attention to detail.
- Act as the key contact for asset owners and internal stakeholders, providing accurate reporting, strategic insights, and strong relationship management.

Key Qualifications and Experience

- Unrestricted working rights in Australia
- Class 1 Real Estate Licence (VIC) (preferred).
- Demonstrated leadership in hospitality, serviced apartments, or luxury residential management.
- Proven track record in delivering warm, proactive service and effective team leadership.
- Strong communication, interpersonal, and problem solving abilities.

Why Essence Communities

- Inclusive Culture – Collaborate with a diverse and engaging team
- Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage
- Professional Development – Take advantage of company paid operational licence training
- General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals
- Travel Perks – Access exclusive rates at Essence Hotels & Apartments

About Caulfield Place

Caulfield Place is a premier residential community that will deliver elevate lifestyle experience through a thoughtfully curated suite of amenities and premium living spaces. Featuring 351 apartments and 5 townhouses, residents will enjoy luxury amenities including a gym and yoga studio, pool, spa and sauna, co-working and meeting spaces, resident lounges, dining areas, cocktail bar, outdoor entertaining deck, dog walk and pet grooming facilities, plus electric car access and charging stations.

Apply

Own your career path in BTR with Essence Communities – Caulfield Place. To start your journey, apply now with your resume and cover letter

Applications will be reviewed as they are received, and the UniLodge Living Group reserves the right to close this advertisement at any time.

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