Customer Service
3 weeks ago
Conveniently located in Southbank, this position provides an excellent opportunity to accelerate your career in the shipping industry. The opportunity will have you working directly with one of our key Principals, TS Lines.
This role will best suit strong communicators who can meet strict deadlines and multitask effectively. Previous experience working for a Shipping Line or in logistics and supply chain industry is preferred but not essential.
If you're looking to develop your career in a role that offers the chance to expand your skills in all aspects of the Shipping Liner business, logistics, and supply chain, and be part of a company that supports your development, then please read on…
The Role
This role is within the TS Lines Customer Service team and provides a stepping stone to establish yourself in an ever-growing industry. You will work with a broad range of customers and cargoes, involving all aspects of Export & Import processes with a strong focus on customer service.
Some key responsibilities
- Deliver high levels of customer service in dealings with Principals and clients
- Manage phone and email communications regularly
- Handle Import/Export processes including bookings, documentation, and invoicing
- Ensure operational activities prior to shipments are completed within designated timeframes
- Update relevant systems with shipment information
- Liaise with shippers, importers, and our principal offices worldwide
- Perform ad hoc administration and reporting
Attributes we seek
- Ability to work under pressure and manage seasonal volumes
- Proven experience in a customer service role
- Strong attention to detail and high accuracy
- Excellent English verbal and written communication skills
- Team player
- Industry experience is highly regarded
Why SEAWAY?
- We invest in our people, clients, and communities for mutual growth through professional development and training
- Permanent opportunity with an essential service provider
- Inclusive culture with a diverse team of visionaries, thinkers, and doers
- Internal opportunities within Seaway
- Personal Career Development Plan and Pathways within the SEAWAY Group
- Access to onsite staff End of Trip facilities
- Modern offices located just a short walk from Flinders Street station
- Option to work from home after probation
How to apply
Please submit your resume and cover letter via the 'Apply Now' button on Seek. Selected applicants will be contacted within 2 weeks for interviews. The successful candidate will need to participate in a National Police Check.
No Agencies please.
The Company
Seaway is an innovative business with a friendly, energetic team and culture. We focus on providing pathways for success through active management and pride ourselves on being welcoming and professional.
The Seaway Group of Companies is an Australian-owned Shipping Agency & Logistics Company with offices across Australia, New Zealand, and China. We are the Australian agents for Höegh Autoliners, Marfret, and TS Lines. We also specialize in all areas of supply chain management, including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing, and cargo handling.
#J-18808-Ljbffr
-
Customer Service
3 days ago
Melbourne, Victoria, Australia William Adams Pty Ltd Full timeWe're on the lookout for an organised, proactive, and customer-focused Customer Service & Uptime Coordinator to join our Clayton team on a 12-month contract.Reporting to the Customer Service Supervisor, you'll step into a dynamic environment supporting a team of Service Coordinators who respond to urgent breakdowns and repairs across Heavy Earthmoving,...
-
Customer Service
3 days ago
Melbourne, Victoria, Australia Public Sector People Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.A local council in Melbourne's west is seeking an experienced Customer Service Officer to join their high-performing Contact Centre team.This is a full-time, office-based contract through to October 2025, with the potential for extension into 2026 pending...
-
Customer Service
4 days ago
Melbourne, Victoria, Australia Gallagher Full timeAbout GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day. Not only does our technology protect some of the world's highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.With operations in New Zealand, Australia, Asia, Africa, USA, Canada,...
-
Customer Service
3 weeks ago
Melbourne, Victoria, Australia JOST Australia Full timeCustomer Service - Parts Interpreter experienceAdd expected salary to your profile for insightsJOST Australia Pty. Ltd is a global leader in manufacturing and producer of safety critical products and components for commercial vehicles.We pride ourselves on the high level of technical assistance we provide to customers, with an excellent after sale service,...
-
Customer Service
3 weeks ago
Melbourne, Victoria, Australia JOST Australia Full timeCustomer Service - Parts Interpreter experienceAdd expected salary to your profile for insightsJOST Australia Pty. Ltd is a global leader in manufacturing and producer of safety critical products and components for commercial vehicles.We pride ourselves on the high level of technical assistance we provide to customers, with an excellent after sale service,...
-
Customer Service
3 days ago
Melbourne, Victoria, Australia Public Sector People Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.A local council in Melbourne's west is seeking an experienced Customer Service Officer to join their high-performing Contact Centre team.This is a full-time, office-based contract through to October 2025, with the potential for extension into 2026 pending...
-
Customer Service
4 hours ago
Melbourne, Victoria, Australia Nufarm Full timeOverviewNufarm Laverton North, Victoria, Australia — Join the Customer Service Specialist role within the Nufarm Customer Operations team based in Laverton North due to an internal promotion. The role supports the commercial effort by facilitating order administration to deliver a best-in-class customer experience aligned to Nufarm's Go To Market Strategy...
-
Customer Service
1 hour ago
Melbourne, Victoria, Australia Nufarm Full timeOverviewNufarm Laverton North, Victoria, Australia — Join the Customer Service Specialist role within the Nufarm Customer Operations team based in Laverton North due to an internal promotion. The role supports the commercial effort by facilitating order administration to deliver a best-in-class customer experience aligned to Nufarm's Go To Market Strategy...
-
Customer Service
3 weeks ago
Melbourne, Victoria, Australia Les Mills Asia Pacific Full timeA Great Career Opportunity For The Right Person: Core24 Health Clubs5 Great clubs: Frankston, Frankston Sth, Carrum Downs, Somerville, Mornington.Great customer service is essential at Core24 Clubs.We have positions available across all our Clubs.As a customer service / membership sales consultant, you will help members begin their journey towards becoming...
-
Customer Service
4 days ago
Melbourne, Victoria, Australia Buscojobs Full timeJoin a global leader in the manufacturing and supply of transport components, renowned for delivering innovative solutions to the heavy vehicle industry. With a strong reputation for quality and customer service, this well-established organisation is seeking a Parts Interpreter / Customer Service professional to support their busy Laverton teamAbout the...
