Customer Support Coordinator

2 weeks ago

Melbourne, Australia Opal Aged Care Full time

Customer Support Coordinator - Sunshine Gardens Care Community

Sunshine Gardens Care Community, 40 Anderson Road, Sunshine, Victoria, Australia ● Sunshine VIC 3020, Australia Req #859

Monday, 28 July 2025

Support the sales and administration function in the Care Community. Full Time opportunity based in Sunshine Gardens Care Community.

At Opal HealthCare, we know that companies don’t succeed, people do.

Opal Healthcare is Australia’s largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.

All applicants will be contacted for an interview as soon as possible**

About the role:

- Based @ Sunshine Gardens Care Community
- Full time, Monday - Friday
- Ensure the sales and admissions process
- Conduct tours
- Build meaningful relationships with internal & external stakeholders
- Support the implementation of approved marketing events
- Assisting with processing of fortnightly staff payroll
- Accounts payable and receivable processing, petty cash and invoicing
- Assisting with client services and general enquiries
- Assistance with recruitment processes including drafting employment contracts
- Reception and other administration duties where required
- Managing team rosters and timesheets

At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:

- Work/life balance with flexible work hours – opportunity to work casual or permanent shifts
- Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
- Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships
- Leave loading: opportunity to withdraw leave
- Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 months
- Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
- Internal & external training programs
- National secondment opportunities to diversify your experience
- Sector leading training, systems & innovation

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.

- Sunshine Gardens Care Community, 40 Anderson Road, Sunshine, Victoria, Australia

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