Operations Support Agent

Overview

FedEx is looking an Operation Support Agent to join our team. We're seeking a team player who is dedicated to delivering excellent service to our customers. As an Operation Support Agent, your duties will be split between operational administration/support and performing manual handling tasks in the warehouse.

Responsibilities

- Data entry and administration
- Assisting Drivers to resolve discrepancies
- General warehousing duties including loading/unloading of vehicles
- Labeling and sorting consignments to the correct delivery area with high accuracy
- Warehouse stocktaking

Qualifications

- Computer literate
- Versed in Microsoft 365
- Administrative or data entry experience
- Previous warehouse experience desirable
- Background in logistics desirable with knowledge of Warrnambool and surrounding areas
- Physically fit for manually handling and able to pass a pre-employment fitness assessment
- Customer service experience
- Safety focused
- Forklift experience desirable

Applicant must have a forklift license or be willing to obtain one. Experience is only desirable not necessary. Looking for right person.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World/'s Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today/'s global marketplace.

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