Centre Manager

Overview

We shape leading experiences across office, retail, logistics and student accommodation. We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country. Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes. This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

We are currently seeking the services of a Centre Manager to be responsible for the overall management and direction of Malvern Central Shopping Centre on a part time, 4 days a week basis.

The Centre Manager is responsible for managing the day-to-day centre operations, management and strategic direction of the Centre, to meet the expectations of various stakeholders and deliver the optimum investment return for the property.

This role requires a dynamic leader who can drive the centre’s performance, enhance customer experience and foster strong relationships with tenants, stakeholders and the community alike.

What you will be doing

- Coaching and fostering the asset team to deliver the vision for the centre and develop team members so they reach their full potential.
- Maintaining ongoing relationships with all retailers, ensuring optimisation of their performance and resolution of any disputes (including debt).
- Establishing and maintain strong relationships with retailers customers, local and regional authorities and community groups and manage complaint resolution and relevant impacts to stakeholders.
- Contributing to the Leasing process to ensure delivery of the retail plan is in line with the Business Plan and enforce lease obligations when required.
- Takes responsibility for financial forecast preparation and review for all income and expenditure and the optimisation of income and prudent management of expenditure through monthly P&L reviews and management to targets
- Reviewing and providing strategic input into CAPEX management and providing leadership and input over contractor management including tender reviews
- Responsible for the safe operation of the centre including active participation in risk management committees, crisis management and emergency management as well as management of and participation in Duty Management roster

What makes you stand out

To be successful in this role, you will be tertiary qualified with a strong track record as a Centre Manager, delivering sustainable revenue and profit growth within shopping centre or a Retail Manager wanting to take the next step into Centre Management.

Experience developing and leading a high performing team is also required, as well as, outstanding interpersonal, communication and stakeholder management skills. Given the financial responsibility of this position, a high level of financial aptitude and commercial acumen coupled with the ability to manage long term sales and profit growth, are essential.

This role would suit a Centre Manager, with retail experience, who is customer focused and safety oriented and wishes to grow their career within a leading property management company.

What makes us stand out

- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

- Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
- Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
- Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
- Committed to our second Stretch Reconciliation Action Plan (RAP).

If this role sounds like you, we want to hear from you. Go for it
Click on “Apply” to submit your application and Mandy from the Talent Acquisition Team will be in touch.

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