(3 Days Left) Customer Partnerships Manager
4 days ago
- Client focused role where you can have a meaningful impact on business growth
- Strategically manage and expand accounts to enhance PageGroup's presence
About Our Client
PageGroup has a Global Footprint of almost 8,000 recruiters, and the backing of a famously successful brand in the recruitment space, but what else sets us apart? It's our People. From the very first interview, you'll engage with an honest, dedicated leadership team that genuinely cares about their people and the success of PageGroup. Our core values - Earn Trust, Growing Connections, and Making a Difference - are deeply embedded in how we collaborate with clients and with each other.
With a Customer Satisfaction score of 97% and NPS score of 78%, we can genuinely say that our customer-centric approach is working. Our Customer Partnerships function was borne from a desire to add more value, provide more tailored insights and elevate conversations with senior C-Suite stakeholders within our large and complex customers.
We're looking for a Customer Partnerships Manager to spearhead our key account client engagement in NSW.
Ready to make your move? Page makes it possible, you make it Page
Job Description
As a Customer Partnerships Manager in PageGroup's NSW business, you will work closely with the Senior Leadership Team and Operations to identify and expand key accounts within Financial Services and Consumer businesses. Reporting to the Head of Customer Partnerships, you will work to deliverables around new key accounts, key account growth, and referred revenue.
Responsibilities
- Identify and pursue New Business opportunities to expand the client base within the NSW market, across both SMB and enterprise clients, specifically within FS and Consumer verticals
- Develop and implement strategic sales plans to achieve revenue targets and business objectives
- Nurture and maintain strong relationships with existing clients, ensuring outstanding Customer Experience and in turn retention and growth across all business lines
- Using data and insights to add value to key customers within the portfolio
- Using market research and industry trends to identify new business opportunitiesCollaborate with internal stakeholders to tailor solutions to meet customer needs and exceed expectations
- Provide quarterly account reviews for key customers
- Provide updates and reporting to senior leadership team on sales performance, market insights and growth opportunities.
- Maintain accurate records of sales activities and client communications.
The Successful Applicant
Successful Applicant
- Proven experience in business development, account management or client relationship management.
- A strong understanding of the recruitment or professional services industry.
- Excellent communication and negotiation skills
- A proactive and results‑driven approach to work
What's on Offer
- Competitive salary + quarterly bonus
- Career security, longevity and opportunity to progress your career further within a Global Brand
- Flexible / Hybrid working arrangements including company laptop and phone
- Inclusive internal networks to join and build a community with: Women@Page, Pride@Page, Families@Page, Ability@Page, First Nations@Page and Unity@Page
- Quarterly wellness breaks, birthday leave, flexible Public Holiday leave and additional leave days
- Up to 18 weeks paid parental leave
- A sustainable business with ambitions to be climate positive by 2026
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