Client Services Officer | Norah Head

3 weeks ago

Tamworth, Australia Estia Health Full time

Overview

Aged care opportunities currently at Estia Health. As we expand and improve our services, we are often on the look out for dedicated, devoted passionate staff to join our team. Here is the list of our current vacancies throughout Australia.

Client Services Officer | Norah Head & Wyoming

Job no: 518574

Employment type: Part Time

Location: NSW Regional

Work Site: Estia Health Norah Head

Categories: Sales

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 13,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 87 homes (and growing) across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the role

- Permanent Part Time

As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care. You’ll be a team player who:

- Brings a friendly customer service to everyone – whether in person, on the phone or over email.

- Keeps on top of paperwork – record keeping, filing, etc.

- Showcases our home to future residents and their families.

- Has a track record of success in sales including strong negotiation and outstanding customer service.

- Has the ability to conduct cold calls and secure new referral sources.

- Possess knowledge of Aged Care including fees and funding (Ideal but not essential).

Benefits

- Discounted gym memberships at Goodlife and Fitness First

- Retail savings with the Blue Light Card

- Discounted car hire

- Employee Assistance Program for you and your family

- Free Wellbeing App to support your mental and physical health

- Novated leasing for vehicles

- Workplace banking support

- ACN membership discounts for nurses

- Discounted health insurance with nib health

- Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: It is a condition of employment that you will be vaccinated against COVID-19 and Influenza. You will need to have one (1) dose of the COVID-19 vaccine. All shortlisted applicants will need to pass required background checks. If you are interested in a role please ensure you apply online as we do not accept emailed resumes.

Advertised: 04 Sep 2025 AUS Eastern Standard Time
Applications close: 30 Sep 2025 AUS Eastern Standard Time

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