Organisational Change Manager

6 days ago

City of Brisbane, Australia ROBERT WALTERS AUSTRALIA Full time

A great opportunity to lead change across major digital and tech initiatives in a key government department. Based in Brisbane CBD, you’ll help teams adapt to new systems, processes, and ways of working - making sure transformation sticks. You’ll work on high-impact projects. Partnering with project leads, architects, and stakeholders, you’ll embed change strategies that support people and deliver real value.

What you’ll do

- Lead end-to-end change management across a range of ICT initiatives - from early planning and stakeholder alignment through to implementation and post-launch support.

- Build strong relationships with stakeholders at all levels, creating open lines of communication and tailoring messaging to suit technical teams, frontline staff, and executive leadership.

- Develop and deliver engaging training programs and change materials that help staff feel confident and supported as they adopt new systems and processes.

- Track adoption, gather feedback, and provide actionable insights to improve future rollouts - ensuring changes are not only implemented but embraced.

- Support the transition to business-as-usual by embedding change into everyday operations and helping teams build long-term capability.

What you bring

- Proven experience leading organisational change in ICT or government environments, with a track record of driving successful adoption across complex programs.

- Deep understanding of change management frameworks like Prosci or ADKAR, and the ability to adapt them to suit different project contexts.

- Strong communication and stakeholder engagement skills - you know how to listen, influence, and bring people on the journey.

- A collaborative mindset, analytical thinking, and genuine empathy for those navigating change.

- Minimum five years’ experience managing change across large-scale ICT projects, ideally with cross-departmental impact/within Queensland Government.

- Strong capability in designing and implementing tailored change management strategies, communications, and engagement approaches that are creative, compelling, and fit-for-purpose.

- Proven ability to conduct change impact assessments, stakeholder analysis, and training needs assessments, and to develop integrated change, training, and communication plans.

- Demonstrated experience managing change-related registers, readiness plans, and reporting to support effective adoption, sustainment, and realisation of business benefits.

Apply today by submitting your current resume detailing relevant experience.

We welcome applicants from all backgrounds—including Aboriginal and Torres Strait Islander peoples; individuals from culturally diverse communities; people living with disabilities; members of the LGBTIQA+ community— and we’re committed to providing reasonable adjustments throughout the recruitment process if needed.

Robert Walters Australia is acting as an Employment Business in relation to this vacancy.

Contract Type: Contract

Specialism: Project Services & Transformation

Focus: Change

Salary: AUD120 - AUD125 per hour + Competitive day rate + super

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Brisbane CBD

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