Senior Product Owner

Overview

Nurturing the greatness in every child - and in you.

Join one of Australia’s Largest Leading Early Education Providers

At G8 Education, we’re on a mission to shape the future With 400+ early education and care centres under 21 brands, our 10,000+ dedicated team members nurture over 42,000 children every day.

As an ASX listed growth company, we’re committed to empowering, rewarding, and supporting every team member – from our centre educators to our leadership and support team.

The Opportunity

The Senior Product Owner is responsible for the day-to-day operational support, alongside strategic developments and implementation of the Products within the product portfolio and supporting ongoing initiatives to deliver improvements to the product services within the portfolio.

This role requires collaboration with cross-functional teams to ensure that systems are service standards are maintained and initiative impacting the portfolio are delivered. The ideal candidate will possess a strong background in supporting technology systems and embrace the development of domain specific experience.

Key Responsibilities

- Receive and action support requests from the business from an operational perspective. For example, including but not limited to, user access, business rule configuration, data access requests, audit information requests etc.
- Troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. Support the Product manager and business by preparing reports as required.
- Support the product manager in the planning, coordination, and execution of initiative from initiation to closure.
- Assist in defining project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.
- Lead projects related to the implementation and upgrade of the HCMS systems and coordinate with internal and external stakeholders to ensure project deliverables are met on time.
- Maintain strong relationships with internal and external stakeholders. Communicate progress, and outcomes to stakeholders in a clear and timely manner
- Identify and highlight risks and issues, support the development and implementation of mitigation strategies, and escalate as needed
- Ensure that deliverables meet or exceed defined quality standards and requirements. Implement quality control processes and conduct regular reviews to verify compliance.
- Collaborate with external vendors, suppliers, and partners to coordinate their contributions to project, operational and support activities.
- The escalation and reporting of any real or perceived risks that may significantly affect the performance or reputation of G8, or that may provide exposure to legal or regulatory action, in line with the risk escalation procedures defined in the Risk Management Framework.

About You

- Bachelor's degree preferable.
- 2-3 years' experience in UKG Dimensions
- Proven experience as a business / system support role.
- Awareness of product management methodologies is desirable.
- Analytical mindset with the ability to make data-driven decisions.
- Strong problem-solving skills.
- Familiarity with project management tools and software.
- Ability to collaborate effectively with cross-functional teams.
- Hold a valid working with children check or willingness to obtain upon commencement.

Benefits at G8

- Competitive salary package
- Hybrid working conditions with 3 days in office and 2 from home.
- You have the option to choose out of our two state-of-the-art support offices. Located Brisbane CBD and Central Gold Coast.
- Career development opportunities as part of a large ASX-listed company
- Access a 50% discount on early education and childcare fees at any G8 Education Centre.
- Exclusive access to our G8 Rewards Program with benefits across more than 600 retailers, exclusive cash discounts and more

Additional Information

Find out more here: G8 Education

United by purpose. Guided by values.

At G8 Education, we’re proud to celebrate, support, and inspire our 10,000+ team members as they make a lasting difference in the lives of children and their own.

Driven by our purpose “to nurture the greatness in every child to grow, thrive and learn” and guided by our values, we’re shaping bright futures for children, families, communities, and each other.

Our values: Safety First & Always, Thriving Together, Owning the Outcome, Being the Difference, Building Bright Futures.

Our Recruitment Process

G8 Education is a committed advocate for child protection, safety and wellbeing. We have a zero tolerance for any form of child abuse or harm. The safety and wellbeing of children will always be our priority, and all team members are expected to embrace this shared commitment.

Our recruitment process involves several checks including the possibility of psychometric testing which will be discussed during the initial stage of the recruitment process.

We also may require a police check along with verification of qualifications and right-to-work status.

Please note the advertising closing date is indicative only. G8 Education reserves the right to close the advertisement before this date is reached. Therefore, it is encouraged that you submit your application as soon as possible.

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