Product Owner

3 weeks ago

Council of the City of Sydney, Australia National Australia Bank Full time

Overview

- Be at the forefront of NAB’s AI transformation.

- Work with some of the brightest minds in AI, data and technology.

- Drive meaningful change that improves both colleague and customer experiences.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

In the role of Product Owner, you will join Data and Analytics team that’s doubling down on customer obsession.

In this Product owner role, you will:

- Lead on progressive elaboration (as appropriate) for experiments, pilots and broader rollout.

- Proactively identify and escalate impediments, creating a culture of transparency and an environment of safety and trust.

- Prioritise delivery that is weighted to the shortest job first and maximising return on investment and strategic alignment

- Lead, coach and develop colleagues within your squads to ensure strong commercial decision making and build high performing teams

- Manage Product risk through early detection of product and disclosure flaws, monitoring products with metrics that demonstrate consumer outcomes (including GRACE Events and Customer Complaints), and meeting the Products@NABFramework

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

- Experience in banking or financial services, ideally across product, risk, technical, or commercial domains with a focus on AI/ML/GenAI/datascience.

- Proven experience in product ownership, with a strong track record of delivering value in complex environments.

- Proven ability to operate within scaled agile frameworks and lead cross-functional squads.

- Deep understanding of the software and product development lifecycle, from ideation to scaled delivery.

Inclusion and workplace culture

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

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