▷ (Apply Now) Senior Regional Officer (Pilbara) and Senior Regional Officer (Kimberley)
3 weeks ago
Permanent – Full‑Time Role
Locations: Karratha – Pilbara region and Broome – Kimberley region
Closing Date: 10 November 2025, 4:00 PM (WST)
Overview
The Department of Local Government, Industry Regulation and Safety (LGIRS) supports communities through Consumer Protection, ensuring fair trade and safeguarding consumer rights. We are looking for two Senior Regional Officers – one for Karratha and one for Broome – to lead and deliver Consumer Protection services within their regions.
Responsibilities
- Deliver Consumer Protection services to consumers and traders within the region.
- Engage with local communities to understand emerging issues and support a fair trading environment.
- Ensure efficient delivery of services by the Regional Office.
- Establish and maintain collaborative working relationships and networks.
- Develop, implement and maintain educational, community engagement and communication strategies.
- Resolve consumer disputes and coordinate responses to emerging trends.
- Influence the community and business organisations proactively and independently.
Qualifications and Experience
- Demonstrated ability to influence community and business organisations and engage effectively with the media.
- Strong consultation and negotiation skills, with experience resolving disputes, including those involving vulnerable and/or Indigenous individuals.
- Leadership experience – build and maintain effective working relationships and collaborate across teams.
- A solid understanding of consumer protection law and practice in Western Australia.
- Strong communication, problem‑solving and organisational skills.
Eligibility
Applicants must be an Australian citizen, permanent resident, or hold a visa that permits indefinite work in Australia at the time of application. Applicants with a valid work visa for a specified period may also be considered for similar fixed‑term vacancies.
Application Process
Submit a detailed resume and a cover letter (maximum two pages) addressing the role‑specific requirements and leadership behaviours listed above. Include the location you are applying for (Broome, Karratha, or both). Apply online via the “Apply for Job” button on the LGIRS portal. The application will be reviewed in several stages, with shortlist assessments focusing on fit with the role requirements and leadership behaviours.
Contact: Jacqueline Gao, Coordinator Recruitment – phone (08) 9222 3632 or e‑mail RecruitmentandEngagement@lgirs.wa.gov.au for assistance with the application process.
Diversity and Inclusion
LGIRS is an equal‑opportunity employer. Preference may be given to Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from diverse cultural or sexual backgrounds. We are proud to have been recognized as an Inclusive Employer for 2023‑2024 by Diversity Council Australia.
National Relay Service (NRS) – Accessibility Options
- TTY/voice calls – 133 677
- Speak & Listen – 1300 555 727
- SMS relay – 0423 677 767
Attachments
Job Description Form – Senior Regional Officer (Kimberley).pdf
Job Description Form – Senior Regional Officer (Pilbara).pdf
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