Technology Application Specialist

3 weeks ago

Melbourne, Australia William Adams Pty Ltd Full time

Laverton VIC 3028, Australia

Posted Monday 28 July 2025 at 2:00 pm

Step into a pivotal role where cutting-edge technology meets customer innovation at the heart of our Technology and Innovation solutions.

We’re on the lookout for a tech-savvy and customer-focused Technology Application Specialist, based out of our Laverton branch, to join our high-performing Technology and Innovation team – someone who thrives on problem-solving, communicates with clarity, and is passionate about helping customers get the best from their technology investments.

At William Adams, your career is more than just systems and support – it’s about impact. You’ll play a key role in delivering technical support and training around Caterpillar’s world-leading technology products, helping drive smarter, safer, and more efficient operations for our customers.

As this fast-developing space continues to grow, you’ll collaborate with internal stakeholders and engage directly with customers to design and roll out tailored technology solutions. It’s a role that offers autonomy, variety, and the opportunity to stay at the forefront of innovation in the industry.

With nearly 100 years as a Caterpillar dealer behind us, this is your chance to be part of a legacy built on progress, partnership, and performance.

Ready to shape the future of technology with us?

ABOUT THE ROLE

Daily responsibilities will include the following:

- The roll out of CAT Technology and support the through the CAT Rental Store and across our customers
- Providing training to other employees and customers in Technology products and offerings within the Construction spaces
- Maintaining abreast of the latest developments in Caterpillar, Digital and Technology products and solutions
- Identifying any application/operational problems that may arise

ABOUT YOU

To be considered for this role you will have thefollowing skills, experience and attributes:

- Experience with earthmoving equipment technology
- A passion for technology in this space
- Experience within a similar role and/or industry
- Excellent customer service and rapport building ability
- Strong ability to multitask and work independently

Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.

You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.

We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more

Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

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