Credit Analyst

4 weeks ago

Council of the City of Sydney, Australia ROBERT WALTERS AUSTRALIA Full time

An exciting opportunity has arisen for a Credit Analyst to join a highly respected retail banking institution in Sydney, where your expertise will directly influence the financial wellbeing of customers and the success of the business. This role offers you the chance to work within a supportive and inclusive team that values collaboration, integrity, and personal development.

- Assess and analyse loan applications for both PAYG and self-employed applicants across personal, investment, and business purposes from multiple sales channels including direct customers, brokers, and financial planners.
- Ensure all assessments adhere strictly to established policies and procedures while maintaining the highest credit quality standards expected within the team.
- Deliver outstanding customer service by proactively communicating with internal and external partners via phone calls to discuss application progress or request additional information as needed.
- Offer thoughtful solutions when loan applications do not meet policy requirements, demonstrating empathy and commitment to positive customer outcomes.
- Comply consistently with organisational behaviours and values in every aspect of your work, upholding trustworthiness and respect at all times.
- Utilise PC literacy skills effectively by working with Microsoft Office (Excel and Word), Outlook, and NTBS (where applicable) to manage documentation accurately.
- Support ongoing improvement initiatives by providing feedback on processes and participating in training sessions designed to enhance team performance.
- Manage existing loans through variations or adjustments as required, ensuring continued compliance with lending authority guidelines.
- Balance independent decision-making with teamwork by seeking guidance when necessary while also contributing positively as an effective team member.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply, please contact Chloe Maher on +61 2 8289 3190 for a confidential discussion.

About the Job

Contract Type: Permanent

Focus: Operations

Workplace Type: Hybrid

Experience Level: Associate

Location: Sydney CBD

Specialism: Banking & Financial Services

Industry: Financial Services

Salary: Negotiable

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