Customer Engineer, Data and AI, Google Cloud

Customer Engineer, Data and AI, Google Cloud

Locations: Sydney NSW, Australia; Melbourne VIC, Australia

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Qualifications

- Bachelor's degree or equivalent practical experience.
- 10 years of experience as a Business Engineer.

Preferred qualifications

- Experience in developing data warehousing, data lakes, batch or real-time event processing, and Extract Transform Load (ETL) workflows solutions, including architecture design, implementing, tuning, schema design, and query optimization of distributed systems.
- Experience in pre-business or consulting for cloud computing, data, information lifecycle management, Big Data, and AI/ML environment.
- Experience in working with start-ups, scale-ups, digital native or software vendors.
- Experience in applied AI technology
- Knowledge of cloud infrastructure, cloud network, and cloud security.
- Ability to deliver technical pitches.

About the job

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical business teams as a subject matter expert in Data, and Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use the expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

- Support local business teams in pursuit of business opportunities, engaging customers to solve business problems with Data Analytics and AI/ML technologies.
- Lead technical projects including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
- Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and Request for Information (RFI) response documents.
- Work with business teams to identify business and technical requirements, conduct technical discovery, and architect customer solutions to meet requirements.
- Work with Google Cloud Platform technology to demonstrate and prototype integrations in customer/partner environments. Travel as needed around the region for meetings, technical reviews, and onsite business activities.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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