Senior Specialist, Order Fulfilment

Purpose & Overall Relevance for the Organization:

The Order Fulfilment team ensures transparency and reliability of the order book by optimizing stock availability, executing timely allocations, and managing logistics planning. Our mission is to deliver every order in full and on time, while driving efficiency and reliability across the supply chain.

Key Responsibilities:

Order Book Management

Maintain and execute the order book to meet customer expectations, ensuring on-time delivery of campaigns and launches.

Oversee stock availability and fulfillment for daily operations, including allocation, phasing, and redating.

Monitor and maintain order book accuracy, coordinating closely with Sales Operations.

Set up and manage system rules for Value Added Services (SHAS & SHAD).

Availability Management

Track and prioritize seasonal orders with PSI and Inbound teams.

Lead Hard Launch processes, identifying and resolving supply chain constraints.

Optimize demand-supply balance to achieve financial and inventory targets.

Oversee virtual stock transfers, physical inventory movements, and SAP transactions.

Manage stock category movement to maximize sales opportunities.

Monitor and resolve QI/blocked stock issues.

RFC Management

Lead RFC updates, perform gap analysis, and implement corrective actions to meet targets.

Allocation

Maintain outbound lead times and calendars quarterly to ensure accurate delivery planning.

Allocate stock using SAP and other control systems, supporting both batch and ad hoc requests.

Delivery Note (DN) Management

Collaborate with channels to manage DN creation and execution, ensuring compliance with service level agreements.

Reporting

Deliver local COTA/OTIF reporting, perform root cause analysis, and drive improvement actions.

Provide transparency on order book delivery projections.

Generate operational and ad hoc reports to support stakeholders.

Ongoing Projects

Support SAP workshops, upgrades, and go-lives with testing and validation activities.

Key Relationships:

Customer Service

Wholesale

DTC

Emerging Markets Supply Chain

PSI

Brand

Master Data

Marketing Operations

Demand Planning

Finance

Knowledge, Skills, and Abilities:

Advanced proficiency in Excel and PowerPoint; working knowledge of Power BI

Strong SAP expertise

Analytical and process-oriented mindset

Proactive, energetic, and collaborative communicator

Requisite Education and Experience / Minimum Qualifications:

University degree or equivalent qualification

Minimum 3 years’ experience, ideally in Supply Chain Management

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

- COURAGE:Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

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