▷ Apply in 3 Minutes Senior Delivery Manager

3 weeks ago


Council of the City of Sydney, Australia Aurec Human Capital Group Full time

- Senior Delivery Manager
- Telecommunications
- Daily Rate Contract $$$
- Initial 6-Months
- Hybrid - Sydney
- Business Transformation

The role: Your role as Senior Delivery Manager will see you lead a major 'Customer First' program, focusing on protecting customers and driving business-wide improvements. This role is about leading cross‑functional teams and managing senior stakeholders to deliver key business outcomes

What you'll be doing:

- Lead end-to-end delivery of complex, large scale programs using Agile, Hybrid, and Waterfall methods.
- Drive critical initiatives to uplift customer complaints processes and improve frontline staff training.
- Manage all program governance and C-suite level stakeholder communication.

Desired Skills and Experiences:

- Experience managing large-scale ($3M+) programs in Telco, Financial Services, or Retail.
- Proven ability to manage C-level stakeholders and lead large teams.
- Experience in compliance, risk, or customer complaints projects is highly desirable.

Additional: If you would like to be considered for this role, please click apply and submit your resume preferably as a MS Word Doc.
For more information please contact Amy Keane of Aurec Recruitment.

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