Home Assist Secure Coordinator

* Employment Status: Full Time - 12 month maximum term contract* Location: Bowen, Proserpine & Surrounding Areas* Remuneration: $53.55 p/hr + 12% Super + Not for Profit Salary Packaging (Increases your take home pay) + Allowances & Travel Reimbursement (KM’s) + Employee discounts* Lead the initial client assessment process, ensuring interviews are conducted in line with Department of Housing guidelines and that client needs are accurately identified and responded to through appropriate service pathways.* Manage client eligibility determinations for subsidised security-related maintenance or devices, ensuring consistent application of program criteria and equitable access to services.* Coordinate and monitor service delivery across Home Assist Secure programs, including handyperson work, minor home modifications, home maintenance, and security installations. Ensure services are delivered efficiently, safely, and in alignment with client needs and program guidelines.* Engage and manage relationships with tradespeople and contractors, ensuring they are reputable, reliable, and meet service quality standards. Provide oversight of work completed and ensure compliance with safety and program requirements.* Develop and maintain referral pathways for clients who are ineligible for Home Assist Secure services or require support beyond the program scope, ensuring seamless connection to appropriate community service providers. · Ensure accurate and timely documentation of client interactions, assessments, services provided, and outcomes, maintaining high standards of recordkeeping and data integrity.* Support and mentor handyperson staff, providing training and guidance on communication protocols, documentation standards, and service delivery expectations.* Oversee procurement and inventory management, including ordering and accounting for stock, materials, and equipment, ensuring cost-effective and transparent resource use.* Contribute to service development and continuous improvement, identifying opportunities to enhance program delivery, respond to emerging client needs, and support strategic growth.* Undertake other duties as required or directed, consistent with the scope of the coordinator role and aligned with organisational and program objectives.* Current Drivers Licence **- Essential** Current First Aid Certificate and CPR Certificate or willingness to obtain **- Essential*** Demonstrated high level effective interpersonal and written communication skills, including intermediate computer skills specifically MS Office (Word, Excel, PowerPoint, Outlook) **- Essential*** All Blue Care staff must satisfy the relevant probity checks required by legislation or policies which includes, but not limited to, a Federal Police Check **- Essential*** Trade qualification and/or demonstrated trade skills **- Highly regarded*** Experience in not for profit, and/or sector industry **- Highly regarded*** Understanding of the aged care sector, it’s funding models and requisite legislation that governs the sector and the ability to develop and implement appropriate sales strategies for this target market **- Highly regarded*** Previous experience coordinating a multidisciplinary team **- Highly regarded**Demonstrated experience and technical knowledge relating to the installation, maintenance and repair of home security and equipment **- Essential****Employee Benefits:**A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programsWe’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.We invite you to to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together. **Job Alerts for future opportunities** Set up Job Alerts to view future opportunities. New users can click from the Sign-in screen.
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