In House Repair Representative III

7 days ago

City of Melbourne, Australia QCMHR Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We have an exciting role for a Repair Technician to join our diverse and collaborative Service & Repair (S&R) team based at our Huntingwood site.

You will be responsible for providing technical support in areas such as operations, maintenance, safety, testing, process improvement or post-market development with the use of service manuals, work instructions and defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. You may also be involved in handling technical data using established formulas and procedures and perform detailed service reports to help identify opportunities for improvements to optimise work processes.

Responsibilities may include the following and other duties may be assigned:

- Performs in-house servicing on a wide variety of medical devices at the S&R Workshop as per AS/NZ 3551:2012.

- Performs maintenance, testing and calibration of repaired medical devices.

- Performs loan return testing and assists with service loan supply management.

- Diagnoses electrical, mechanical, software and systems failures using established procedures.

- Prepares reports for analysis of product failure trends and serviceability issues.

- May communicate with field-based technicians for details helpful to failure diagnostics or repair and may include direct client communication (further queries, quotes. Etc).

- Performed new product testing as part of the Australian Pre-delivery inspection process.

Required Knowledge and Experience:

- Requires a minimum of 4 years of relevant experience; requires completion of undergraduate in Engineering (Biomedical, Electrical, Mechanical or similar) to prior work experience.

- Being able to put patient safety first by having a quality mindset

- Requires competent knowledge of systems, techniques and procedures obtained through prior work experience or education.

- Requires competent knowledge and understanding of AS/NZ 3551:2012 and ISO 13485:2016

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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