Rental Coordinator, Corefleet Brisbane

14 hours ago

City of Brisbane, Australia Corefleet Full time

We are looking to appoint a Rental Coordinator at our Moranbah Branch who will be the primary day to day point of contact for all customer requirements.What's on offer:* A competitive salary package* Eligibility to participate in an annual incentive scheme* Access to employee benefits account including discounts on groceries, electronics and more* Access to Employee Assistance Program* Access to an annual Health and Wellbeing reimbursement program* Permanent full-time position - Monday to Friday* Company uniform* Great team environmentReporting to the Branch Manager, the key responsibilities include:* Ensuring superior customer service is achieved* Monitoring, tracking and organising fleet availability on a daily basis* Completing all pre and post-rental procedures* Ensuring the contract paperwork is accurately completed* Inspecting the returned vehicle and completing the necessary reports* Discussing damage and missing items with the customer and resolving the matter before finalising the contract* Liaising with the National Sales team members for any major customer interactions and transactions* Performing administration duties as requiredWe are looking for an individual who has previous experience in customer service, hospitality & tourism or administration. Additionally, the position also requires the following:* Excellent communication skills* Ability to learn, understand and effectively sell the products and services of the business* High attention to detail* Sound computer literacy skills* License to drive manual vehicles (C class)* Knowledge of the vehicle industry and/or rental industry would be advantageousThis is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
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