▷ [Apply in 3 Minutes] Barista & Roastery Assistant

Banksy Bar & Kitchen is a modern cafe and espresso bar located in Broadbeach, Gold Coast, Queensland. We offer sit down and inventive brunch and dinner options, both dine-in and takeaway, using organic coffee beans roasted by Quest Coffee Roasters. We are open 7 days for Brunch, and Friday and Saturday evenings for dinner.

We are looking for a Senior Barista / Trainer to join our team

Position:Senior Barista
Hours:32-40 hours / week (Casual with consideration for full time role)
Schedule:Between 5am and 3pm
Rate:$35.00 to $38.00 / hr + Super, Bonuses, and Penalty Rates
Location:Broadbeach, Gold Coast, QLD

WHY JOIN US?

- Great Team Environment:Be part of a young, energetic, and passionate team, supported by experienced professionals from various fields.
- Make a Difference:Our goal is to create a workplace that empowers individuals, celebrates small business and community, and upholds standards of social and environmental sustainability.
- Beautiful Location:Work in our stunning new location in Broadbeach, a vibrant and lively area.
- Career Growth:Enjoy the path to a full-time position, with plenty of opportunities for personal and professional development.
- Supportive Atmosphere:Experience a collaborative and positive work environment.

RESPONSIBILITIES

- Baristaresponsibilities, including expertly preparing and serving a variety of beverages, food items, and providing exceptional customer service.
- Maintaining strictquality controlstandards for all drinks and coffee bean preparation.
- Menu developmentthrough team collaboration to introduce new and exciting coffee and non-coffee beverage offerings that align with customer preferences and trends.
- Performing regularmaintenance tasksand promptly troubleshooting any issues related to coffee and beverage equipment to ensure uninterrupted service.
- Providingexpert advice and opinionson coffee selection, brewing techniques, and recommending complementary food items to enhance the overall customer experience.
- Conducting comprehensivetraining and developmentsessions for Banksy team members at all venues, fostering continuous skill progression and a culture of excellence.
- Welcoming and engaging customerswith friendly conversation, and actively determining their coffee preferences and needs to provide personalised recommendations.
- Educatingboth the team and customers about the characteristics of different coffee beans, their origins, and the nuances of various roasts.
- Activelypromoting and selling coffees, as well as coffee brewing equipment, by effectively communicating the unique attributes and benefits of each product.
- Staying informedand up to date on the latest coffee and café drink trends, attending industry events, and sharing knowledge with the Banksy team to continually elevate the café’s offerings.
- Maintaining aclean, safe, and hygienic work environmentthat adheres to organisation standards and follows sanitation regulations to prioritise the well-being of both staff and customers.

ABOUT YOU

PROFESSIONAL REQUIREMENTS

- 3 or more years of recent experience as a Barista in a high volume cafe.
- 1 or more years experience as a Head / Lead barista or Barista Trainer in a high volume cafe.
- Strong knowledge of coffee beans, origins, and brewing techniques.
- Strong listening and verbal communication skills.
- A strong understanding of Food Health & Safety.

NICE TO HAVE

- Certification II or more in Hospitality.
- Organic handling experience.
- Cafe or Restaurant Management experience.
- Food handling / Cookery experience.

PERSONAL REQUIREMENTS

- Australian citizen or resident with an appropriate visa to work in Australia.Note: This role is not suitable for Working Holiday VISA holders.
- Availability to work at least 1 weekend day every week
- Loves coffee and tea
- Own transport to and from work

PERSONAL QUALITIES

- You strive for open and honest communication with respect for others.
- Thrives under pressure and in fast paced environments.
- Professional demeanour and a desire to exceed expectations.
- Strong customer focus and empathy.
- Makes others happy makes you happy.
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference

HOW TO APPLY

Please submit your CV and a short cover letter using the form below and we’ll reach out to you to schedule an initial chat. Your cover letter should include:

- how you found out about Banksy and why you want to join,
- a little bit about your goals

Suitable candidates may be requested to complete a trial and or test.

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