15h Left: Office Coordinator

Overview

Rebuilding Shattered Lives - Supporting people of refugee background to recover from torture and other traumatic events

Position details

- A full-time, ongoing position with a values-based organisation

- Based in our Dandenong office, with local parking, close to PT

- Salary of $94,793 + super + leave loading + salary packaging

Your impact

The Office Coordinator is a key member of our administration team, located at the southeast regional office in Dandenong. The administration team provides essential support to the organisation, enabling effective day-to-day operations across multiple service areas. The regional administration team sits within our Mental Health and Wellbeing (MHW) Area which deliver evidence-based best practice counselling interventions to our clients that are trauma-informed and trauma-focused. Services are culturally safe and responsive to individuals and their families. The MHW Area supports the recovery of individuals and families through the application of its Counsellor Advocate model, and all services are delivered according to the Foundation House Integrated Trauma Recovery Service Model, Rebuilding Shattered Lives: Integrated Trauma Recovery for People of Refugee Background (2nd edition), and international best practices.

The role

Reporting to the Regional Manager Southeast, the Office Coordinator position is responsible for the efficient management of reception, administration, and maintenance of the Dandenong site, with oversight of our Ringwood office.

Key responsibilities

- Co-ordinate and deliver efficient and professional reception, ensuring the delivery of a trauma informed, supportive and professional service to clients, visitors and staff

- Proactive and responsive management of maintenance issues ensuring safe and cost-effective management of repairs, suppliers and contractors

- Administrative services including fleet management, facilities bookings, purchasing of office supplies/furniture/fittings and building security

- Establish and operate Dandenong office systems and processes efficiently to deliver the smooth operation of support services for staff and clients

- Provide support to management team meetings, including meeting set-up, preparing and distributing agendas and minutes

- Lead, motivate and mentor administration staff to achieve individual potential and organisational goals, ensuring operational issues are managed effectively

What you’ll need to successfully apply

To be successful, you will need to positively respond to the below selection criteria:

- Prior office coordination experience with a proven ability to lead and coordinate a small administration team

- Strong office administration skills related to finance administration, facilities management, and provision of client/customer support services

- Business/administrative tertiary qualification are desirable but no essential

- Well-developed verbal and written communication skills with ability to communicate effectively with clients, visitors and staff at all levels within an organisation

- Strong organisational and time management skills with the ability to prioritise and meet deadlines

- Intermediate to advanced knowledge and competency in Microsoft Office programs

- Ability to build rapport, be sensitive and understand the needs of people from diverse backgrounds

- Current valid drivers licence

In return

You’ll be rewarded with:

- an attractive remuneration package of $94,793 plus superannuation and annual leave loading

- salary packaging benefits of up to $18,550 and novated car leasing options

- a role with true purpose to make a difference in people’s lives

- a welcoming, highly diverse and supportive team environment

- access to our Employee Assistance Program (EAP) for staff and family members.

About Foundation House

We are:

- a state-wide agency offering services throughout Victoria. We currently have approximately 250 staff across our six offices in Brunswick, Dallas, Dandenong, Ringwood, Sunshine and Werribee, and we also provide services in partnership with other agencies in regional and rural Victoria

- values driven and committed to improving the life outcomes refugee background survivors

- an inclusive and equal opportunity employer

- a Child Safe organisation committed to promoting and protecting the interests and safety of children. We also actively play a part in combating family violence, as reflected in our organisational policies, protocols and staff development.

How to apply

Please upload your CV and a cover letter (maximum one to two pages) outlining why you are suitable for this role and how you meet the selection criteria as described above.

Refer to the position description below for detailed information about the role. For more information about our hiring process, please refer to the Careers with Us page on our website.

Position Description: https://tinyurl.com/mr2u4byx

Copy & paste link to download PDF

Applications are due to close 14th of November 2025. Please note, applications may be considered as they are received, and job ads may close early.

For enquiries, please contact Justin Curreen-Harris from our HR Team via jobs@foundationhouse.org.au or by phone on 03 9389 8985.

Appointment to the position is subject to a satisfactory National Police Check, Working with Children Check and Reference Check process. If you have lived for a continuous period of 12 months or more in another country within the last 10 years, an International Police Check from that country will also be required. The successful applicant must be able to demonstrate proof of the Right to Work in Australia.

#J-18808-Ljbffr