▷ [5/10/2025] ServiceNow Solution Lead

1 day ago

Council of the City of Sydney, Australia IOOF Holdings Limited Full time

The opportunity to join our team

We’re looking for a hands-on ServiceNow Solutions Lead who can take ownership of the technical solution end-to-end and is just as comfortable rolling up their sleeves as they are shaping strategy. We’ve got multiple new modules in progress, a solid line-up of integrations coming, and a business that’s ready to jump on platform-driven solutions. You’ll be stepping into a mature, respected, and growing platform team with the freedom to work across a wide range of modules, not get stuck in one lane, and the scope to influence direction while delivering.

Key Responsibilities

- Lead the technical solution design of ServiceNow solutions across ITSM, ITOM, BCM, SPM, IRM, and other modules
- Maintain platform health - conduct checks, apply fixes, keep performance high
- Drive integrations, including work with Security and Monitoring tools
- Guide first-time implementations of new ServiceNow modules
- Provide architectural leadership, technical best practices, and hands-on delivery
- Mentor and uplift the capability of developers and specialists

What you will bring

You’re a hands-on ServiceNow Solutions Lead who knows how to design, build, and deliver in complex enterprise environments, and you can back it up with real, roll up your sleeves experience. You know compliance and governance aren’t blockers, they’re part of doing it right.

- ServiceNow Certified Architect (CSA or higher) with deep technical capability
- Extensive hands-on ServiceNow experience across multiple modules
- Proven delivery in enterprise environments, ideally financial services or superannuation
- Familiarity with CPS 230, APRA, and complex compliance frameworks
- Experience outside pure consulting, or a strong track record of hands-on delivery within it
- A proactive, solution-focused mindset with the ability to influence and engage stakeholders

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

#J-18808-Ljbffr

  • ServiceNow Business Solution Consultant

    1 week ago

    Council of the City of Sydney, Australia Sysintegra Pty Ltd Full time

    Overview Your New Company We’re redefining ServiceNow consulting—fusing elite expertise with startup agility to deliver transformative solutions that outsmart traditional Big-4 firms. We are one of the largest and fastest growing software consulting firms in our segment across Australia and New Zealand. Our growth has been fuelled by a relentless...

  • Servicenow Customer and Industry Workflows Specialist Solution Consultant

    6 days ago

    Sydney, Australia ServiceNow Full time

    **Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • Lead Consultant, ServiceNow

    5 days ago

    Council of the City of Sydney, Australia Manpower Australia Full time

    Overview We are seeking a highly experienced Lead Consultant - ServiceNow with deep expertise in IT Service Management (ITSM), Configuration Management Database (CMDB), and IT Asset Management (ITAM). This is a senior consulting role working within a large enterprise environment, providing leadership across ServiceNow implementations and integrations to...

  • Principal Solution Architect

    1 week ago

    Sydney, New South Wales, Australia ServiceNow Full time $120,000 - $200,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Risk Advisory Solution Consultant

    4 days ago

    Sydney, New South Wales, Australia ServiceNow Full time $120,000 - $180,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Risk Advisory Solution Consultant

    1 week ago

    Sydney, New South Wales, Australia ServiceNow Full time $120,000 - $180,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Advisory Solution Consultant

    4 weeks ago

    Sydney, New South Wales, Australia ServiceNow Full time

    ServiceNow Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Advisory Solution Consultant (CPQ) role at ServiceNowServiceNow Millers Point, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Advisory Solution Consultant (CPQ) role at ServiceNowCompany DescriptionIt all...

  • Risk Advisory Solution Consultant

    1 week ago

    Sydney, Australia ServiceNow Full time

    **Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • Expressions of Interest: Workplace Investigation Partner

    4 weeks ago

    Council of the City of Sydney, Australia ServiceNow Full time

    Employee Relations Manager (Expressions of Interest)ServiceNow Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Employee Relations Manager (Expressions of Interest) role at ServiceNowJob DescriptionWe are seeking an experienced individual with an employee relations or investigative background to join...

  • Risk Advisory Solution Consultant

    1 week ago

    Sydney, New South Wales, Australia ServiceNow Full time $120,000 - $180,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...