Manager, Timetabling and Examinations

4 weeks ago

Gold Coast City, Australia ATEM Association for Tertiary Education Management Full time

Manager, Timetabling and Examinations - Bond University

A university degree, preferably at master’s level or equivalent and extensive relevant experience; or extensive management expertise and proven operational expertise in student administration services; or an equivalent combination of relevant experience and/or education/training.

Proven resource and people management skills including demonstrated ability to build and manage effective high-performance teams and to foster a positive team dynamic and customer service focused culture.

Demonstrated experience in the development and review of operational plans, policies and procedures, preferably in a student business services and/or customer service industry.

Demonstrated ability to manage competing priorities across a large organisation, including the ability to lead a team.

Demonstrated high level written and oral communication skills with proven ability to build effective networking relationships.

Proven proficiency and expertise in the use of enterprise student management systems (such as Technology One Student Management System (Student One)), Customer Relationship Management (CRM) systems, and in-depth demonstrated experience, knowledge and understanding of technical requirements of timetabling/scheduling software systems (such as Syllabus Plus or Time Edit) and operational requirements.

Demonstrated experience of course structures, study plans, processes and procedures related to progression through an academic award.

Proven ability to analyse complex problems and develop and determine effective solutions that provide practical, economical, strategic and long-term operational benefits.

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