Leadership Roles

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

Looking for a role that fills your cup? Good news, T2 Tea is looking for leadership positions to join its passionate team.

About the roles

Store Manager

- Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
- Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
- Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
- Achieve budgeted sales, wage targets and manage other controllable costs.
- Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
- Identify your team’s development needs and motivate to drive performance for future succession.
- Every Sunday and Monday off

Assistant Store Manager

- Assist the Store Manager with the day-to-day management of the retail store with leading the team, visual merchandising, managing deliveries and stock.
- Coach the team to deliver exceptional experiences for our customer to shop seamlessly throughout the store.
- Support the Store Manager to achieve budgeted sales and manage controllable costs for the store.
- Lead the store and team in absence of a Store Manager on duty.
- Support the training of the team in customer service, product knowledge and operational responsibilities.
- Encourage development with the team by providing timely feedback.
- Regular Sunday work is required for this role.

About you

- You will inspire your team to deliver customer excellence in all facets of store operations.
- With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
- You will have strong communication skills and excellent time management skills.
- Passionate and motivated to deliver results and will confidently support your manager and team.
- Have great communication skills, strong time management and organisational skills.

Life at T2

- Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
- Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
- Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
- Volunteer leave day per year with a purpose aligned organisation.
- Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
- Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.

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