Customer Program Manager

3 weeks ago

Council of the City of Sydney, Australia Marlee Full time

Fast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills that close gaps in your resume.

Marlee’s innovative approach then places you in teams where you’ll flourish. Using cutting‑edge motivational science, we connect you with roles in teams and within organizations that make your heart sing and help our partners build their dream teams.

About the role

As Customer Program Manager, you’ll play a vital role in translating customer needs into streamlined and scalable engineering and product strategies. You will also be working alongside cross‑functional teams to ensure solutions are duly met and that customer expectations are attained while driving product documentation, software development, and ecosystem enablement.

What you’ll do:

- Collaborate with customers and internal teams to gather and prioritize market requirements and help resolve technical challenges in a timely manner

- Transform customer needs into detailed product specifications and roadmaps, converting customer feedback into actionable improvements

- Lead customer support journey, establishing and monitoring performance metrics to create alignment between customer expectations and product development

- Develop efficient support processes such as application notes, FAQs, and knowledge base articles to enhance response times and customer satisfaction

- Define training requirements for internal and external teams and ensure comprehensive training materials to enhance technical knowledge are delivered

Who you are:

- At least 10+ years experience in the semiconductor industry

- Proven track record in program management or customer support, with a strong technical background in wireless and microcontroller products

- Excellent ability to explain complex concepts to diverse stakeholders

- Experience in cross‑functional leadership and influence

- Demonstrated success in translating customer requirements into project scope

#J-18808-Ljbffr

  • Program Manager

    4 weeks ago

    Council of the City of Sydney, Australia LAB 3 Pty Full time

    Lab3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Security, andNetwork services. We have a long-term contract opportunity for a Program Manager to ensure the successful delivery of multiple projects to one of our enterprise clients. The Role: - Lead the...

  • Program Manager

    2 weeks ago

    Council of the City of Sydney, Australia ROHDE & SCHWARZ GmbH & Co. KG Full time

    Program Manager - Maritime Responsibilities The Program Manager - Maritime is responsible for the planning, execution and oversight of the program ensuring there is alignment with the R&S goals and strategies. This includes the management of resources, budgets and schedule for Program. The key responsibilities include defining the program objectives,...

  • Patient Program Manager

    1 week ago

    Council of the City of Sydney, Australia Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Sales Program Manager

    4 weeks ago

    Council of the City of Sydney, Australia Vocus Communications Full time

    40 Miller St, North Sydney NSW 2060, Australia Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this...

  • Program Manager

    2 weeks ago

    Council of the City of Sydney, Australia Pathway Search Full time

    We’re looking for a high-impact Program Manager who can take charge quickly & manage a large multi-stream ecosystem. 25th November 2025 Program Manager - Contract $1500/1600/day inc super Sydney CBD Large-Scale Technology Delivery A major enterprise insurer is kicking off a critical upgrade of its core insurance platform - moving from a legacy mainframe...

  • Vendor Channel Programs Manager

    3 weeks ago

    Council of the City of Sydney, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We’re looking for a Vendor Channel Programs Manager to lead the creation and rollout of vendor training initiatives across major device...

  • Global Program Manager APAC

    7 days ago

    Council of the City of Sydney, Australia Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full time

    Global Program Manager APAC (180002HN) – Global Program Manager Responsible for management of all aspects of the client account. Responsibilities - Responsible for management of multi-national business travel agreement with clients; monitor scope creep, contract renewal dates, financial triggers etc. - Conducts regular diagnostic of each client’s...

  • Customer Experience Manager

    3 weeks ago

    Council of the City of Sydney, Australia Levande Pty Full time

    Amplify resident voice. Elevate everyday experiences. Champion purposeful living At Levande, we’re reimagining what it means to live well in retirement. With 59 vibrant communities across Australia, our Everyday Exceptional promise sits at the heart of everything we do, inspiring us to create experiences that help residents feel heard, valued, and truly...

  • SDC Program Manager

    3 weeks ago

    Council of the City of Sydney, Australia HammondCare International Ltd Full time

    SDC Program Manager page is loaded## SDC Program Managerlocations: Hammondville, NSWtime type: Full timeposted on: Posted Todayjob requisition id: REQ1213**Permanent | Full-time | Make a real impact in dementia care.****Join HammondCare’s Specialist Dementia Care Program (SDCP) – a Commonwealth initiative** supporting people with Tier 6 BPSD...

  • Senior Patient Programs Manager

    3 weeks ago

    Council of the City of Sydney, Australia Eli Lilly and Company Full time

    A global healthcare leader in Sydney is looking for a Patient Program Manager to oversee and implement patient support programs ensuring compliance and optimal patient experiences. The ideal candidate will have over 5 years in the healthcare industry, a strong commitment to customer satisfaction, and excellent project management skills. This role offers a...