Senior Product Manager

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.* Own the strategy and execution for a product or a key part of a product, ensuring alignment with the broader product strategy.* Define clear objectives and measurable success metrics, ensuring a strong linkage between customer needs and business goals* Collaborate with leadership to refine product priorities, making data-driven trade-offs based on impact, feasibility, and strategic fit.* Maintain direct, frequent engagement with customers, gathering qualitative insights and validating key assumptions.* Conduct competitive analysis to identify opportunities for differentiation and market positioning.* Leverage data and analytics to track adoption, usage trends, and customer pain points, continuously iterating on improvements.* Work in close partnership with engineering and design to define requirements, break down user stories, and manage backlog prioritisation.* Ensure efficient, high-quality execution across all stages of the product lifecycle-from concept to launch and iteration.* Participate in key ceremonies (sprint planning, retrospectives, etc.), ensuring clarity on priorities and unblocking teams when needed.* Oversee impactful launch plans, GTM strategies, and enablement materials for internal teams (sales, support, marketing).* Ensure smooth cross-functional collaboration, aligning stakeholders across sales, operations, and legal teams for successful product rollout.* Actively contribute to internal and external communication, ensuring transparency in product decisions and roadmap updates.* Ability to define and execute against a 6-12 month product roadmap, balancing short-term wins with long-term impact.* Demonstrated ability to ship impactful features, working closely with engineering and design.* Experience in customer discovery/research - identifying key pain points and translating them into product solutions.* Ability to analyse competitive products and industry trends, ensuring strong product positioning.* Strong data-driven mindset, with proficiency in metrics analysis (e.g., funnel analysis, cohort tracking).* Comfortable working with engineering teams, with a solid understanding of agile development processes.* Ability to write clear product specs, user stories, and acceptance criteria.* Experience with A/B testing, experimentation frameworks, and iterative product development.* Strong written and verbal communication skills, with the ability to influence decisions across teams.* Experience working with cross-functional teams (engineering, sales, marketing, and customer success).* Ability to clearly articulate trade-offs and balance multiple competing priorities.If you’ve got this far, then you might just be a great fit for us. Don’tThat’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
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