UX Writer and Content Designer, Payments Platform

UX Writer and Content Designer, Payments Platform

Google, Sydney NSW, Australia

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

About the job

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Qualifications

- Bachelor's degree or equivalent practical experience.

- 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or a related content strategy project.

- Experience with UX-focused product writing and shaping content for multi-disciplinary projects.

- Include a portfolio, website, or any other related link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications

- Experience in creating information architecture patterns in the privacy or financial environment.

- Experience with identity verification or collecting information for government compliance from people or organizations.

- Experience in designing and shipping digital products including enterprise or consumer users.

- Knowledge of writing rules and mechanics, and how to write for regulated industries.

- Excellent conversational and presentation skills, including developing presentations.

- Excellent thinking skills with the ability to provide solutions.

Responsibilities

- Understand and advocate for User Experience (UX) functions essential to the product lifecycle.

- Drive the development of UX writing and content design solutions to user, product and business problems.

- Build alignment by collaborating with product managers, team members, and cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goals or missions.

- Lead the establishment and improvement of UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.

- Influence the development of priorities across projects to balance efforts in alignment with project goals.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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