Operations Manager

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Shaping the future of real estate for a better world**At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.**What this job involves:**A great opportunity is available for a dynamic and proactive Operations Manager to join our team managing a retail portfolio. You will proactively supervise the day-to-day events to ensure the assets are running at their optimum with maintenance activities, capital works and tenancy delivery. The priority always will be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with minimal disruption to the tenants.A snapshot of the role:* Accountable for complying with company WH&S policies and for the implementation of the safety management systems* Establishing quality standards for the facility aimed at meeting or exceeding customer & retailer expectations* Coaching team members on a one-on-one approach to facilitate their performance improvement and personal growth* Producing an annual budget and gaining approvals* Providing a detailed 10 year Capex program that validates annual program and informs owners of long range funding requirements* Develop and implement a strategy to minimise customer and retailer disruption during development* Monitoring on site fitouts on a daily basis* Provide a safe workplace for all team members, customers and visitors by regularly reviewing the workplace for hazards* Co-ordination, control and compliance of all contracts/ service agreements and supervision of onsite contractors* Excellent time management and ability to work to deadlines are essential* Well organised, self-starter who can manage a range of competing priorities and projects* Tenacious, won’t give up attitude determined to accomplish the best outcome; firm resolve* Communicates courteously and proactively, learns customers short and long-term needs, understands and appreciates issues from customer’s perspective* Experience in property facilities management including exposure to managing to regulatory requirements* Strong technical knowledge of building operations, legislation and management skills* Experience in managing contractors on-site and meeting appropriate standards* Experienced in Work Health & Safety (WH&S) and environmental management requirements*Ideally you will have an understanding of NSW Heritage property management requirement with preferred skills working history of the management of heritage listed buildings in NSW***What JLL can offer you:**Recognition benefits.Corporate discounts and offers.‘You’ Days.Health & Wellbeing programs.Learning & Development platforms.Paid time off for volunteer work.As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.**Apply today, quoting job reference number LMREQ456370****Location:**On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr