Salesforce Consultant

3 weeks ago

Council of the City of Sydney, Australia https:calibrx.comsitemap.xml Full time

Overview

Salesforce Consultant – Permanent – Sydney or Melbourne. Salary: $90,000 – $110,000 + super.

CalibrX is partnering with a global consulting powerrhouse to find a Salesforce Consultant who will play a pivotal role in shaping innovative Salesforce solutions that align with business strategy and deliver measurable value. You’ll be helping clients adopt best practices, leverage out-of-the-box functionality, and create customer-centric outcomes that drive real impact.

This role will see you bridge the gap between business needs and technical capabilities — from gathering requirements and designing customer journeys, to configuring solutions and supporting user adoption. You’ll work closely with Architects, SMEs, and Designers, collaborating across teams to bring forward-thinking ideas to life.

Responsibilities

- Gather requirements, and provide a solution, ensuring best practice and out-of-box functionality is adopted.
- Create capability maps, process flows, personas, customer journeys, and functional specifications.
- Partner with SMEs to gather, refine, and prioritise requirements and user stories.
- Build prototypes, wireframes, and conduct system demonstrations.
- Configure Salesforce functionalities and conduct unit testing.
- Support change management efforts and drive user adoption.

Experience

- Proven experience designing and configuring Salesforce solutions across large-scale business transformation programs.
- Strong stakeholder engagement and communication skills, with the ability to simplify complex concepts.
- A people-first approach, with the ability to build strong relationships and drive collaboration.
- Experience in user-centric design methodologies, including customer journey mapping and business process design.

Qualifications

- Salesforce certifications such as Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.

Why you should apply

- Join one of Australia’s leading consultancies with enterprise-scale Salesforce programs.
- Work on challenging, high-impact projects across multiple industries.
- Be part of a collaborative team that values innovation, design thinking, and customer success.

If this sounds like the right next step in your Salesforce journey, apply today with your CV and we’ll be in touch.

This role is open to Australian Citizens and PR Holders Only

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