L2 Support Technician – Managed Service Provider

4 weeks ago


Canberra, Australia Hamilton Barnes Associates Limited Full time

Join a leading managed service provider in Australia specializing in tailored IT and telecommunications solutions. They focus on enhancing business efficiency through innovative technology and exceptional service delivery. The company is seeking an experienced L2 Support Technician to join their team in Canberra. This role focuses on providing exceptional IT and network support to customers, ensuring smooth operation and issue resolution across various platforms.

If you are a dedicated L2 Support Technician with a passion for IT and network support, we’d love to hear from you

Requirements:

- Proven experience in a similar L2 support role, preferably within a Managed Service Provider environment.
- Strong understanding of Windows OS, Microsoft 365 suite, and Active Directory.
- CCNA knowledge (mandatory) with a good grasp of networking concepts.
- Excellent problem-solving skills and the ability to provide high-quality customer support.
- Strong communication skills and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

- Provide Level 2 technical support to clients across IT and network systems.
- Troubleshoot and resolve issues related to Windows OS, Microsoft 365 suite, and Active Directory.
- Collaborate with the team to manage and maintain network infrastructure.
- Utilize CCNA-level knowledge to assist with networking-related problems.
- Ensure timely and effective customer support for all technical queries and issues.

What's on Offer:

- A dynamic work environment with a growing Managed Service Provider.
- Opportunity to work with diverse IT systems and expand your technical expertise.
- Competitive salary package and ongoing professional development opportunities.

Salary:

$70000-$90000 annually (Competitive, based on experience)

#J-18808-Ljbffr


  • IT Project Technician

    3 weeks ago


    Canberra, Australia Auit Full time

    Are you an experienced IT Project Officer located in the ACT region, who likes to work in an environment where there is always something new to learn? Do you like helping people with challenging IT issues? Are you passionate about IT? AUIT could be the place for your next role! What does AUIT offer? - Career development in a leading Managed Services...

  • Service Technician

    1 week ago


    Canberra, Australia Independent Living Specialists (ILS) Full time

    **Independent Living Specialists** (ILS) have evolved over the last 16 years, to position itself as Australia's largest range of Physiotherapy and home care equipment. We seek a **Full-Time Service Technician, **who is available **Monday-Friday** to provide support to our growing team in ACT. This is a fast-paced but very rewarding role, that will require...

  • Service Technician

    1 week ago


    Canberra, Australia HAYS Full time

    Want to further your career and work for a Global Industry Leader? Hays Canberra need Service Technicians! **Your new company** *** One of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms - in...


  • North Canberra, Australia Axiom Software Solutions Limited Full time

    Overview Role: Desktop Support Technician Location: Dickson TN – Onsite Position Type: Contract Responsibilities - As a Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: - Manage the reporting of SLAs, Adherence of SLA...


  • Canberra, Australia Allan Hall HR Full time

    - Install and commission advanced electronic security systems as part of a team. - Benefit from flexibility and mentoring programs that grow your career. - Join a leader in security for Defence, government, and commercial sectors. Secom Technical Services is seeking a skilled and motivated Security Technician to join their tight-knit ACT team based at...

  • Service Technician

    1 week ago


    Canberra, Australia Downer Group Full time

    The Estate Upkeep Service Technician - Refrigeration and/or Electrician (L4), under limited direction from the EU Works Manager, will deliver Performance Based Maintenance / Operations, Scheduled Maintenance / Operations and Responsive Maintenance / Operations, to infrastructure, buildings and equipment in the Defence Estate **(Refrigeration Mechanic)** -...


  • Canberra, Australia Rentokil Initial Full time

    Love getting out on the road, having control over your schedule and the idea of an early-afternoon knock-off? Are you looking for autonomy, flexibility and a supportive culture? A role as a hygiene technician with Initial Hygiene could be what you’re looking for. What to expect from a role as a hygiene technician with Initial Hygiene: - A fully...


  • Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$100 - AU$110 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1077_1675063495 - Published: - about 2 hours ago Cleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with...


  • Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$100 - AU$110 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1077_1675659031 - Published: - 1 minute ago Cleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with TSPV...


  • Canberra, ACT, Australia Allan Hall HR Full time $80,000 - $120,000 per year

    Secom Technical Services is seeking a skilled and motivated Security Technician to join their tight-knit ACT team based at Canberra Airport. With a strong pipeline of Minor and Major Works, this is an opportunity to be part of a supportive, social crew that genuinely has the best culture in the business.  Secom is a national leader in advanced electronic...