Operations Manager

About the role

Eagers Automotiveis currently seeking a highly motivated and experienced leader to join our team as the Operations Manager at Osborne Park Mitsubishi, part of the Osborne Park Automall.

Reporting to the Group General Manager, this role will be focused on leading and supporting the sales team, driving operational success across all areas of the dealership, and ensuring OEM, customer and employee satisfaction is paramount.

Duties will include:

- Working closely with the Group General Manager and other dealerships within the Automall to improve performance, productivity, and efficiency within the Mitsubishi dealership.

- Ensure appropriate operational reporting and internal controls are in place whilst monitoring key operating criteria, to facilitate the early indication of potential concerns and formulate timely and proactive solutions.

- Analyse, assess and report on operational Key Performance Indicators.

- Review financial performance and provide guidance on corrective actions to improve performance where required.

- Analyse dealership results, including Group General Manager reviews and state dealership comparisons.

- Identify potential supervisors and managers to actively develop succession plans.

- Provide on the job coaching to employees.

- Drive and champion a safety-first culture across the business.

- Promote a culture of diversity and inclusion.

About you

If you are driven to achieve great results, have a positive, 'can do' attitude, passion for sales and exceptional customer service, we would like to hear from you

Ideally you will possess:

- Prior experience in leadership positions within the automotive industry.

- Strong financial acumen including analysing of financial data, budgeting, and forecasting.

- Knowledge of ERA and associated business information systems.

- Supporter and champion of a safety-first culture and knowledge of specific WHS requirements for service and parts departments.

- Highly developed commercial and influencing acumen.

- Highly developed leadership and communication skills.

- Strong level of integrity, inclusiveness and ethical decision making.

To be considered for this role you will have a strong managerial background. We’re looking for someone who demonstrates effective leadership and communication skills as well as the ability to adapt and manage change.

- Base salary plus commissions.

- A fully serviced Company Car.

- On-going mentoring and access to an experienced team of professionals to grow along side.

- Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.

- A top-of-the-line Employee Assistance Program with leading provider, TELUS Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).

- Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

Ready to steer your career in a bold new direction? Apply now and take the wheel at Osborne Park Mitsubishi

Osborne Park Mitsubishi is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional customer experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you

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