Change & Training Manager - Darwin

Change & Training Manager - Darwin

Our client requires an experienced Change & Training Manager for a period of 12 months based in Darwin. Strategium would like to offer this position as a contractor or permanent employee basis for the right candidate.

The Change and Training Manager will lead the delivery, implementation, and management of the Core Clinical Systems Renewal Program (CCSRP) Organisational Change and Training strategy / plans and resources to support the program in implementing the required.

Overview of the project & work unit

The CCSRP is a major technology program that will transform the delivery of health care services for Territorians by delivering a Territory-wide single, integrated health electronic record system. Working closely with NT Health, the CCSRP team comprises public sector employees and contractors collaborating to deliver multiple streams of activity as the program is implemented. The work environment is dynamic, fast paced and results driven with high expectations of superior service delivery.

The successful implementation of the new clinical system (Acacia) will require a significant amount of effective communication, stakeholder engagement and change management to guide NT Health through this revolutionary, but complex, journey of change.

Essential Skills and Experience

- Minimum of 5 years organisational change management, communication and training delivery experience on large, complex IT system implementation programs and or projects across geographically dispersed service locations.
- Demonstrated expertise in change and training management, with practical experience implementing change programs and designing, delivering, and evaluating training initiatives.
- Proven ability to translate project, change, and training strategies into operational goals and measurable outcomes that create alignment and shared purpose across teams and stakeholders.
- Strong stakeholder engagement, communication, and negotiation skills, with the ability to influence, collaborate, manage resistance, and clearly deliver information and training to diverse audiences.
- High-level analytical and problem-solving skills, with the capacity to assess complex issues, evaluate risks and benefits, provide evidence-based recommendations, and manage resources effectively in dynamic environments.
- Proven leadership capability, including mentoring and developing teams, fostering collaboration, building capability, and driving innovation in a climate of substantial change.
- Demonstrated professionalism and integrity, consistently upholding DCDD values of being professional, accountable, honest, respectful, and innovative.

Desirable Skills and Experience

- Knowledge and experience in delivering Organisation Change, Engagement, Project Management or Systems training in large scale business / ICT transformation programs and projects.
- Tertiary qualifications in Change Management (Prosci), Training, Healthcare or equivalent.

Key Duties and Responsibilities

- Provide strategic change management, engagement, communications, and training advice to Directors and managers to support the development and implementation of program strategies, plans, and actions.
- Lead and manage the delivery of change and training initiatives, including the design, implementation and evaluation of change management and training frameworks, strategies, and governance documentation in line with program priorities.
- As applicable, lead and manage training, change, communications support officers to deliver effective change and training strategies, plans, and resources that meet stakeholder needs and align with program objectives.
- Provide quality advice and support to internal and external stakeholders on business systems and processes, including the design, delivery, and assessment of training for users, managers, support teams, and super users.
- Monitor, evaluate, and report on the effectiveness and impact of change and training initiatives, and adjust approaches as necessary in consultation with Directors and program leadership.
- Identify, develop, and implement improvement opportunities, training resources, and engagement approaches that ensure the program delivers sustainable change and supports diverse stakeholder needs.
- Research and apply innovative methodologies and curriculum approaches to ensure training is cost effective, high quality, and accessible across a diverse workforce.

Location of work: Darwin, onsite only

Clearance Requirements:

- National Police Clearance Required
- PF166 Required
- Working with Children (OCHRE) Required

We are an equal opportunities employer and welcome applications from all qualified candidates.

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