Virtual Sales Associate

3 days ago


City of Brisbane, Australia Michael Hill Full time

Overview

Love sales? Great with people? Ready to turn online chats into unforgettable customer moments – all from the comfort of home?

We’re looking for a passionate Virtual Sales Associateto join our remote team at Michael Hill. In this part-time role (20 hours/week), you’ll connect with customers via live chat and virtual appointments, helping them find the perfect piece while delivering a premium online experience. You’ll earn $28/hour plus bonus potential, and we’ll provide the tech you need to shine.

You’ll be rostered into one of the following shifts:

- VSA 1: Monday to Friday, 7:00 am – 11:00 am AEST
- VSA 2: Wednesday to Sunday, 7:00 am – 11:00 am AEST

Flexibility is key– you must be available to work any day from Monday to Sunday, and at any time between 7:00 am and 9:00 pm AEST, based on customer demand.

Why You’ll Love Working With Us

- Competitive Pay– $28/hour + monthly bonus potential
- Remote Flexibility– Work from anywhere in Australia
- Exclusive Discounts– Special pricing on our beautiful jewellery
- Supportive Culture– Celebrate wins and grow together
- Career Development– Ongoing training and growth opportunities

What You’ll Be Doing

- Engage customers via live chat and virtual appointments
- Recommend products using the Michael Hill Selling System
- Convert enquiries into sales and meet performance targets
- Deliver exceptional service and a premium online experience
- Collaborate with the team and contribute to shared goals

What You’ll Bring

- Retail experience with premium brands (jewellery, fashion, beauty, lifestyle)
- Strong communication and sales skills
- Tech-savvy and confident navigating backend systems (Powerfront experience a plus)
- A customer-first mindset and professional presentation
- Flexibility to work across a 7-day roster and varying hours
- An existing WFH setupwith a monitor – we’ll provide a laptop, keyboard, and headset to support your setup

Ready to Shine?

Apply now and help us create unforgettable moments – virtually.

#J-18808-Ljbffr


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