▷ (Immediate Start) IT Network Infrastructure Specialist

Overview

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members help solve logistics, transport, or supply chain challenges – big or small. We have supported customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post.

Being a division in Toll Group, Toll Government & Defence provides specialised logistics services across warehousing and distribution, relocation services and outsourced sourcing and procurement services.

The Role

Toll Government and Defence is seeking a skilled and proactive Network Infrastructure Specialist to join our IT team. This role designs, implements, and manages complex WAN and LAN environments, leveraging cutting-edge technologies to deliver secure, scalable, and high-performing network solutions.

Responsibilities

- Design and deploy mixed protocol WANs and LANs using technologies like MPLS VPN, SD-WAN, SASE, IPsec VPN, Cloud WAN, and 5G WAN Edge.
- Lead the implementation of new network communications technologies.
- Manage network security policies and ensure infrastructure integrity.
- Provide 2nd/3rd line technical support across networks and end-user computing.
- Troubleshoot and resolve hardware, software, and network issues.
- Patch, upgrade, and secure infrastructure in line with IT security policies.
- Collaborate with internal teams and vendors to deliver infrastructure projects.
- Maintain technical documentation and participate in out-of-hours support and maintenance.
- Provide onsite support and work cross-functionally to ensure customer and business needs are met.

What you’ll bring

Essential Skills and Experience

- Proven experience in Infrastructure, Support, or Field Services Engineering.
- Strong networking knowledge (TCP/IP, VLANs, firewalls, VPNs, switches, routers).
- Familiarity with cloud platforms (Azure, AWS, or similar).
- Excellent troubleshooting, communication, and teamwork skills.
- Willingness to travel nationwide and participate in out-of-hours work.

Desirables

- Certifications: Microsoft (MCSA/MCSE), VMware (VCP), Cisco (CCNA/CCNP), CompTIA (Network+/Security+).
- Experience with scripting/automation (PowerShell, Bash, Python).
- Knowledge of ITIL framework.
- Previous Australian Defence Clearance.
- High energy and resourceful – open to innovation and continuous improvement.
- Accountable – taking ownership and delivering to completion.
- Proactive with a strong sense of ownership.
- Able to work autonomously and manage multiple priorities.

Qualifications

- Bachelor’s degree in IT, Computer Science, or related field – or equivalent experience.
- Relevant industry certifications are highly regarded.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change and opportunity. We encourage curiosity, asking the right questions, and building meaningful connections. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who empower quick, impactful decisions. You’ll have access to industry-leading training and the chance to take on diverse challenges and new responsibilities to move you, our customers, and our world forward.

Are you excited about this role but worried you don’t meet all the requirements? If you have similar skills and are willing to learn, we encourage you to apply anyway. We value a diverse, inclusive and authentic workplace, so if your past experience doesn’t align perfectly, please talk to us – you may be the right candidate for this or other roles we have coming up.

At Toll everyone is welcome, including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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