Sr. SME/ Account Manager

4 weeks ago

Sydney, Australia Clearwater Analytics, Ltd Full time

Sr. SME/ Account Manager page is loaded## Sr. SME/ Account Managerlocations: Sydney Officetime type: Full timeposted on: Posted Todayjob requisition id: R6272-1Account Manager are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and CWAN experts to champion their client’s success at CWAN. Account Manage will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.What You’ll Do:* Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues* Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships* Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution* Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices* Provide consultation on workflows and identify potential opportunities to expand relationship* Proactively monitor client health via scorecards and develop remediation plans when necessary* Conduct quarterly meetings with clients to obtain feedback on overall satisfaction* Ensure clients are successful in meeting their goals with CWAN and are in a referenceable stateWhat You’ll Need:* 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of CWAN platform experience* Bachelor’s degree required - Finance, Accounting, Economics, Financial Math or related fields is preferred.* Strong understanding of investment management workflows and operations* Organized, motivated performer; willing to learn technical and operational competencies* Ability to cultivate and foster strong relationships with key client stakeholders* Capable of independently managing clients with effective written and verbal communication* Strong collaboration & team building skillset* Ability to manage competing priorities and competent in planning systematically* Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions* Very strong execution and delivery focus – gets things doneStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply You may be just what we're looking for.
#J-18808-Ljbffr

  • Sr. Account Executive

    2 weeks ago

    Council of the City of Sydney, Australia InterActiveCorp Full time

    Sydney, Australia As a Sr. Account Executive within the APAC Sales team, you will be responsible for selling Vimeo’s Enterprise video platform into some of the largest organisations in the APAC region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a...

  • Account Manager, Sme

    2 weeks ago

    Sydney, Australia Airwallex Full time

    **About Airwallex**: Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business...

  • RIO Execution Hub Sr. Associate

    1 week ago

    Sydney, New South Wales, Australia Pfizer Full time $80,000 - $120,000 per year

    JOB SUMMARYThe RIO Execution Hub Sr Associate is responsible for providing regulatory support to the International country and/or cluster Regulatory teams.The Execution Hub Associates/Sr Associates work across portfolio phases from initial registration applications, lifecycle management through to product withdrawal. They support numerous regulatory...

  • Sr. SME/ Account Manager

    2 weeks ago

    Greater Sydney Area, Australia Clearwater Analytics (CWAN) Full time $90,000 - $120,000 per year

    Account Manager are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and CWAN experts to champion their client's success at CWAN. Account Manage will work closely with client onboarding, product support and...

  • Sr. Account Executive

    4 weeks ago

    Council of the City of Sydney, Australia Vimeo Inc Full time

    Overview Tokyo, Japan As a Sr. Account Executive within the JAPAC Sales team, you will be responsible for selling Vimeo’s Enterprise video platform into some of the largest organisations in the JAPAC region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing...

  • Beyondtrust Sme

    4 days ago

    Sydney, Australia HAYS Full time

    BeyondTrust SME **Your new company** Hays has partnered with a multi-national consultancy business who are looking for a BeyondTrust SME to work with a client in the utilities space. **Your new role** They are looking for someone to advise and improve their BeyondTrust platform to optimise the client's access management. **What you'll need to...

  • Finance Sme

    4 days ago

    Sydney, Australia FinXL Full time

    Location: - Sydney, New South Wales- Job Type: - Contract- Specialisation: - Banking & Financial Services- Salary: - Negotiable- Reference: - CR/019664_1669679899**Context**: We are looking for multiple Finance SME's/Business Analysts with Microsoft Dynamics experience to support a dynamic finance transformation program with a client in the Property...

  • Snr Account Manager, Amazon Logistics

    1 week ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Equal parts advisor and operating partner, Amazon’s team of Account Managers assist and guide our Partner business owners as...

  • CyberArk SME

    1 week ago

    Sydney, New South Wales, Australia SyncUp Full time $150,000 - $200,000 per year

    Act as the internal SME for a leading enterprise customerOversee and review vendor delivery of CyberArk solutionsLong-term engagement with flexible arrangementsThe Opportunity SyncUp is seeking a highly experienced CyberArk SME to join a major enterprise program, preferably based in Sydney. This role is critical in ensuring the successful deployment and...

  • ▷ Only 24h Left: Sr. Account Executive

    4 weeks ago

    Council of the City of Sydney, Australia InterActiveCorp Full time

    Tokyo, Japan As a Sr. Account Executive within the JAPAC Sales team, you will be responsible for selling Vimeo’s Enterprise video platform into some of the largest organisations in the JAPAC region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a...