Director, Strategy, Operations and Reporting

Opportunity to work at the National Centre for Action on Child Sexual Abuse, a national purpose-driven organisation which is a symbol of hope and an essential vehicle for action for many victims and survivors of child sexual abuse.

Join at an exciting period of growth, as the National Centre expands its team. The chance to take on an influential role as part of the executive team, leading operations and strategy delivery to ensure strong foundations, accountable governance, and meaningful outcomes for government, partners, and survivors.

Full time (1.0) fixed-term position until December 2026. A national remote role, available in every major Australian city (with no preference for any location). The successful candidate will undertake domestic travel occasionally as part of this role.

$160,000 - $165,000 (FTE) + superannuation + salary packaging options

Role summary: The Director, Strategy, Operations and Reporting provides executive leadership for the operational and strategic delivery functions of the National Centre. This role ensures that governance, compliance, and risk systems are robust, reporting is accurate and timely, and strategic initiatives are translated into clear, actionable plans.

Working in close partnership with the CEO and executive team, this role enables effective strategy execution by embedding planning, performance, and reporting cycles across the organisation. This position oversees key relationships with government, funders, and external providers, ensuring confidence in the Centre’s accountability and operational integrity.

Requirements

- You hold relevant tertiary qualifications in business, public administration, law, or a related field, or equivalent professional experience. Post-graduate qualifications are highly valued.
- You have demonstrated success leading operations in a national not-for-profit, public purpose, or research environment, working directly with a CEO and/or a Board.
- You bring strong capability in managing external providers across finance, human resources, information technology, legal, and employee assistance services, ensuring accountability and service quality.
- You have experience in governance, compliance, and risk management, including oversight of ISO-aligned systems and external audit cycles.
- You bring financial literacy, with the ability to oversee budgeting, forecasting, and Board reporting, while working effectively with external finance providers.
- You are experienced in impact measurement and reporting frameworks, with the ability to translate data into insights that inform decision-making and strengthen accountability.
- You have led change and continuous improvement in small, distributed teams, building capability and resilience across functions.
- You possess strong stakeholder management skills and understand the importance of tailoring communication to suit diverse audiences; including government funders, Board members, Lived Experience survivors and victims and other relevant internal and external stakeholders.
- You possess excellent written and verbal communication skills, including experience preparing clear, decision-ready papers for committees, the Board, and funders.
- You are organised and analytical, with strong project management skills and the ability to navigate competing priorities and complex stakeholder environments.
- You are aligned with the National Centre’s mission to disrupt child sexual abuse and bring about systemic change.
- You demonstrate a trauma-informed, ethical and survivor engaged approach to your work, and understand the critical importance of working in partnership with people with Lived Experience; ensuring their voices are heard, respected and meaningfully embedded in all that you do.

Key Responsibilities

- Partner with the CEO and executive team to translate organisational strategy into clear operational plans, delivery schedules, and performance dashboards that drive accountability and impact.
- Coordinate reporting and accountability to government, ensuring timely, accurate, and transparent reporting on KPIs, the operational business plan, and all funding requirements.
- Lead Board and committee governance processes, ensuring reporting schedules, agendas, and papers are delivered to a high standard, with accurate content and timely follow-up on decisions and actions.
- Lead the organisation’s Integrated Management System (IMS), ensuring effective coordination of external audits across ISO 9001, ISO 45001 and ISO 45003, and embedding quality, safety, and wellbeing standards into everyday practice.
- Maintain and oversee the organisation’s enterprise risk register, ensuring risks are clearly identified, assessed, and actively monitored across all functions.
- Work in partnership with the CEO and external finance provider to set budgets and forecasts, monitor the organisation’s financial position, and identify strategies to support long-term sustainability and appropriate reserves.
- Maintain and continuously improve procurement policies, processes, and templates, ensuring they are compliant, practical, and aligned with organisational values and funding requirements.
- Lead, coach, and support two direct reports (Operations Lead and Reporting & Governance Lead), providing clarity, guidance, and regular feedback.

The National Centre for Action on Child Sexual Abuse is an equal opportunity employer and strives to maintain a workplace environment that is fair and free of discrimination, is safe and accessible for all employees, and provides working arrangements that accommodate the diverse needs of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, women, people from culturally- and linguistically-diverse backgrounds, LGBTQIA+ people and people of every ethnicity, faith, ability, culture, language, gender identity, age, and sex.

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