Program Test Manager
5 days ago
Project Description
QA Delivery Manager for driving the testing growth and managing the delivery in Westpac Account.
Responsibilities
- New Clients Management
- Collaborate with QACoE leads and prepare the service proposal by understanding the client's problem statements and articulate the possible solutions and our value-add capabilities.
- Set up QA framework for new clients by tailoring the exiting process considering the client specific requirements
- Collaborate with QACoE leads and identify the new talents and onboarding
- Collaborate with QACoE leads and mentor and upskill the team members based on pipelines
- Collaborative with technical teams and SMEs to identify the fit for purpose tools and technologies
- Define testing governance and guidelines based on the client specific standards, regulations, and legal requirements QA Governance and Repository Management
- Manage and govern the QA repository - Process, Templates, Tools, Knowledge repository, governance, and guidelines
- Periodically review and identify the scope amend the repository with changes
- Responsible for managing the QA Toolset
- Educate and encourage the team on new process
- Monitor the compliance and take corrective actions Continues Improvements
- Periodically review the compliance regulations and redesign the process and framework
- Based on changing needs perform fit for purpose assessments across process, tools and technologies and implement the changes
Skills
Must have
- 4 to 7 years' experience as a QA Delivery Manager
- Banking experience or software testing experience in the banking sector
- Experience in Project/ Program planning & Enterprise Test Delivery and Governance
- Be able to define a fit for purpose test strategy across multiple projects and deliverables
- Experience in writing detailed test plans, test cases, and bug reports
- Have leadership skills with the ability to co-ordinate, advise and engage with multiple people to bring together information needed to deliver a successful outcome.
- Have strong stakeholder management skills with the ability to influence both senior stakeholders and delivery professionals
- Be able to advise on the most effective ways to set up solutions in both traditional/agile/hybrid environments.
- Strong experience in testing of Core Banking systems and mobile applications.
- Experience in Lending and payment domains.
- Extended experience in SDLC and STLC
- Software Quality Assurance (SQA) - Business Model understanding, Requirements engineering, Architecture and development, Testing and quality and social skills and leadership
- BFSI Domain knowledges - Core banking, Cards, Lending and Payments
- QA methodology - Waterfall, Agile and Devops
- Technical expertise - Expertise in the software architecture layers - Presentation, Logical and Data around on premises and cloud
- Testing and quality - Manual and automation testing, test process management and testing governance and guidelines
- Social skill - Interpersonal skills, Stakeholder management, conflict management
Nice to have
Proposal management, training and development and screening and shortlisting
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