Digital Commerce Lead

Overview

Reporting into the Head of Digital, the Digital Commerce Lead will join our Digital team on a permanent, full-time basis at our South Guildford Office.

This digital leadership role is responsible for driving the performance, support, and ongoing evolution of WesTrac’s digital commerce ecosystem, including our B2B channels, purchase order automation solutions, and Caterpillar’s eCommerce platforms.

With a strong focus on customer experience and commercial impact, the Digital Commerce Lead ensures our digital sales channels are seamlessly integrated, scalable, and aligned to business goals, empowering customers and teams alike through smarter, faster, and more connected ways to transact.

Roster: Monday to Friday, 8.5 hours per day (including meal break)

Responsibilities

- Lead the Digital Commerce team in delivering, optimising, and supporting WesTrac’s digital commerce platforms
- Engage with stakeholders across Sales, Parts, Marketing, Operations, and IT to identify opportunities and drive continuous improvement
- Manage external vendors and partners to deliver platform enhancements and integrations
- Oversee platform support, maintenance, and performance to meet business and customer expectations

Skills & Experience / Qualifications

- Significant experience in a similar digital commerce leadership role
- Proven experience managing cross-functional teams and digital commerce technologies
- Strong project planning, coordination, and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- Highly organised, analytical, and capable of managing multiple initiatives concurrently
- Bachelor’s Degree in IT, Business, Finance, or related discipline is desirable

Our Benefits

- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people’s diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4593

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

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