▷ 15h Left: Account Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Are you a strategic sales professional with a passion for composing strong client relationships and driving business growth? Join Optus' Enterprise & Business team as an Account Manager and help build the future of connectivity and digital transformation.

What You'll Do

- Drive New Business: Maintain high sales activity levels to build a strong pipeline and secure new business opportunities.

- Territory Management: Develop a deep understanding of your territory and customer base, identifying key opportunities and challenges.

- Customer Engagement: Cultivate and uphold positive connections with senior executives across Government and Enterprise sectors.

- Solution Selling: Represent Optus’ full suite of ICT products and services, delivering tailored solutions that meet customer needs.

- Cross-Functional Collaboration: Work closely with internal teams to ensure seamless implementation and service delivery.

- Account Strategy: Develop and implement strategic account plans to enhance customer share of wallet and happiness.

- Reporting & Systems: Maintain accurate records in Optus systems (e.g., SMART) and provide timely reporting to leadership.

What You'll Bring

- Proven experience in B2B sales or account management, ideally within the ICT or telecommunications sector.

- Proficient familiarity with the landscape of Government and Enterprise.

- Excellent communication, negotiation, and collaborator engagement skills.

- Analytical thinking with the ability to balance various tasks and produce results.

- Proficient in CRM and reporting systems, with a data-driven approach.

What's in it for you

- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

- Flexible working arrangements with opportunities to work three days in the office, two days remote or home.

- Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever’s important to you.

- We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.

- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.

- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).

- Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

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