Head of Solutions and Product Specialist Team, Asia Pacific Japan

Head of Solutions and Product Specialist Team, Asia Pacific Japan

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This role is a senior leadership position reporting into the VP of System Engineering, APJ. It is a hybrid role with SE Managers and Individual Contributors reporting to it and focuses on orchestrating all of the technical resources within the region irrespective of the reporting structure.

With a focus on moving upmarket across all segments of the business, successful candidates will have substantial experience of successfully performing this role, selling into large organizations, and a thorough understanding of what it takes to be successful in this selling environment. You will have a proven pedigree of working on and leading large IT projects, whether they are consulting, pre/post-sales transformational IT services, or IT design and build projects in IT departments. As a senior resource, you will lead from the front on key client engagements and establish yourself as a thought leader and trusted advisor with senior client stakeholders.

The Director, Systems Engineering will need to have a broad base of skills and experience, be a good communicator and leader, be a team motivator, and work well with cross functional teams.

What You’ll Do

Help grow revenue within the region

The successful candidate will join a high performing region that is in transformation. This is a unique opportunity to work alongside the Sales RVP to define and execute the future strategy of the region.

- Work with the sales and pre-sales leadership to establish and track progress against a plan for creating long-term, sustainable growth.
- Engage directly with pre-sales and sales leadership to strategise on the team/'s opportunities and ensure the correct engagement on pre-sales activities
- Lead, report and analyze the pipeline and forecast from a technical perspective

Provide Organisational Leadership

- Hire and lead a world class team of System Engineers Managers and Systems Engineers, helping to ensure technical success throughout the sales process
- Develop, improve, and maintain resources, ensuring they are efficiently deployed to meet and exceed the company’s sales goals while supporting a broad range of customer and partner needs
- Help ensure that all available overlay team resources are aligned to the region’s success
- Mentor/coach and conduct regular 1:1’s with team members to provide constructive feedback & skills development
- Ensure that every employee has an Individual Development Plan
- Ensure alignment of technical message and approach across the overlay functions including Channel, Data Architects, PSE, FSA, CTO and PS organisations
- Build relationships and alignment with technical equivalents within regional Alliance and Channel partners
- Build and maintain your network both within and outside of Pure

Develop operational mastery on the key business metrics

- Deeply understand the key sales metrics related to sales and how the system engineering team can contribute to improve those metrics
- Deeply understand the key metrics for system engineering team and leverage those metrics to measure the team’s progress and achievement
- Ensuring system engineers have the necessary skills and knowledge to effectively execute the process
- Regularly evaluating the performance of system engineers, identifying areas for improvement, and implementing changes to optimize processes

Maintain the Culture

Pure has a unique culture that has driven our success. As we transition from a startup to a company focused on sustaining growth, we balance the demands of the business with the culture of the company.

- Be the custodian of, and live the values of Pure
- Recognise and reward outstanding behaviours and success within the team
- Undertake regular team building events as appropriate

What You Bring

- Interact with customers, partners and prospects to understand their business challenges and engagement in pre-sales process
- Understand the big picture, industry trends and our competition

Communicate Effectively

- Cascade communication and goals throughout your teams
- Leverage the field management process to build strong working relationships with cross functional teams to ensure alignment between pre and post-sales activities, and that solutions are implemented and supported in-line with client expectations
- Understand and communicate technical issues and/or enhancement requests from customers back to technical support, product management and R&D

Adapt and Adjust

- Be a keen observer. Analyze the results of employee actions and address shortcomings affecting productivity
- Adapt to changes and quickly make adjustments to operations as needed
- Be the executive sponsor in the region for larger opportunities
- Participate in regional industry events/organizations as a thought leader
- Promote products and business solutions at conferences, forums, and seminars

Have Strong Ethics and Personal Integrity

- Treat people with respect at all times
- Care about the company and our people

We are primarily an in-office environment and therefore, you will be expected to work from the Singapore office in compliance with Pure’s policies, unless you are on PTO, travel, or other approved leave.

What You Can Expect From Us:

- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you space and support to grow with us and contribute to something meaningful.
- Pure Team: We build each other up and set aside ego for the greater good.

We offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.

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