Case Manager

Overview

South Australia Police
Job reference: 696957
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Ongoing, fulltime vacancy

The Case Manager, High Risk is accountable to a Team Leader, Injury Management for effectively managing complex claims and compensation services for a portfolio of Local Service Areas that complies with the Return to Work Act 2014, Additional Compensation under the Police Officers Award and other relevant legislation, SAPOL’s Injury and Absence Management Policy and the South Australian Public Sector Code of Practice for Crown self-Insured employers.

The role will provide a claim and return to work consultancy service to line managers including identifying gaps in their understanding of processes, educating senior staff on their responsibilities and provide expertise into the identification and development of improvements to claims and compensation systems, practices, policies and procedures.

The role works in close partnership with managers, employees and their representatives to assess, determine, negotiate and advise on diverse claims and compensation services of significant financial impact that take into consideration case law, workforce pressures and scheme costs.

Responsibilities

- Provide claim and return to work consultancy services to line managers, identifying gaps in understanding of processes and educating senior staff on responsibilities.

- Identify and develop improvements to claims and compensation systems, practices, policies and procedures.

- Work in partnership with managers, employees and their representatives to assess, determine, negotiate and advise on diverse claims with significant financial impact.

Special Conditions

- The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.

- The incumbent may be assigned to other duties at this remuneration level or equivalent.

- Some out of hours work and intra/interstate travel may be required.

- The incumbent is required to participate in SAPOL’s iEngage program.

Salary

ASO6 - $98,478 - $104,165 per annum.

Enquiries

Nadia Reinschmidt-Ryan
08) 7322 3127
Nadia.ReinschmidtRyan@police.sa.gov.au

Application Instructions

All applications must be submitted online.

Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager.

Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.

Note: South Australia Police is dedicated to strengthening trust and collaboration with First Nations communities in South Australia as we shape a culturally responsive and inclusive workplace for First Nations employees.

Our vision is to create safer communities by strengthening the bonds of mutual respect, understanding, and partnerships between police and First Nations peoples. By deepening our appreciation and understanding of First Nations cultures and acknowledging the past, we are committed to focusing on the present and moving forward together into the future.

To strengthen our workforce, South Australia Police encourage applications from First Nations peoples.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Applications close: 01/10/2025 5:00 PM

Attachments

- PID - ASO6 Case Manager (High Risk).pdf

- RF2099 - Pre-Employment Dec.pdf

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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