Online Orders

2 days ago

Toowoomba, Queensland, Australia Total Tools Full time
- Full Time Role with Australia's Ultimate Tool Shop
- Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
- Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Total Tools Toowoomba is looking for a Full time Online Orders / Dispatch Warehouse Team Member, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit an organised and detail-orientated person, must have previous experience using an inventory system. You will have great communication skills, with the ability to build relationships with a variety of stakeholders. Previous goods receiving experience is essential to exceed in this role.

What will you be doing?

Online Orders

- Administer all aspects of On-line customer orders
- Place items on order for online/special customer orders
- Pick, pack, process and book transport for online orders
- Ensure online delivery and click and collect time KPI's are met at all stores
- Supporting customer queries and offering solutions if needed
- Monitor the maintenance of online customer orders and Back orders
- Liaise with suppliers regarding online back orders
- Ensure courier pick up, ETA's, receiving and dispatch of all online orders are in line with expectation and report noncompliance to Management
- Maintaining a tidy organized work area, ensuring it is always safe to operate in

Dispatch Warehouse

- Monitoring and processing All goods Outward Orders in a timely manner.
- Pick, pack, process and book transport for all goods outwards orders.
- Maintaining a tidy organized dispatch warehouse area, ensuring it is always safe to operate in.
- Liaise with Store/Assistant managers with all OH&S warehousing requirements

Does this sound like you?

- Previous receiving and warehousing / order processing experience.
- Methodical and well organised.
- Following through with all tasks, short and long term.
- Has worked with, understands, and has a passion for tools.
- Enthusiastic, highly motivated, and a phenomenal teammate.
- Dedicated to providing exceptional customer service.
- Comfortable with technology - computer literacy is a must. (Excel)
- Available for weekdays, and some public holiday work
- Experience using a walkie stacker/forklift (with a current forklift license, preferred not essential)

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference

We also offer:

- Competitive wages, witha Monday-Friday roster
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

#J-18808-Ljbffr

  • Online Orders

    2 days ago

    Toowoomba, Queensland, Australia Total Tools Full time

    Full Time Role with Australia's Ultimate Tool ShopOngoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.Join a Growing Business and Make a Difference in the Exciting Tools Industry.Total Tools Toowoomba is looking for a Full time Online Orders / Dispatch Warehouse Team Member, who has a real passion for tools & trades. This is an...

  • Online Orders Team Member

    1 day ago

    Toowoomba, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job TitleThis is a key opportunity to work in an exciting and diverse business environment.We are seeking a Full time Team Member who has a real passion for tools and trades.The successful applicant will be responsible for administering all aspects of customer orders, placing items on order, and picking, packing, processing and booking transport for online...

  • This Role: Customer Service Professional

    2 days ago

    Toowoomba, Queensland, Australia beBeeTeam Full time $45,000 - $65,000

    Online Orders and Dispatch Warehouse Team Member">Our team is seeking a highly motivated and organized individual to fill the role of Online Orders and Dispatch Warehouse Team Member. This position involves administering all aspects of on-line customer orders, placing items on order for online/special customer orders, picking, packing, processing and booking...

  • Platypus Christmas Casuals

    3 days ago

    Toowoomba, Queensland, Australia Platypusshoes Full time

    Posted Thursday 21 August 2025 at 2:00 pmPlatypus Shoes is the #1 sneaker destination with over 120 stores across Australia and New Zealand.Housing an extensive collection of iconic global brands, we pride ourselves on stocking the latest and greatest footwear and apparel.Our ranges are carefully selected so you can find a treasured iconic style or a newly...

  • Auto Parts Interpreter/Store Person

    3 days ago

    Toowoomba, Queensland, Australia Gpc Asia Pacific Full time

    Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.NAPAis Australia and New Zealand's largest and newest name in automotive aftermarket parts.We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're acceleratingOur vast national network delivers...

  • Platypus Christmas Casuals

    3 days ago

    Toowoomba, Queensland, Australia Platypusshoes Full time

    Posted Thursday 21 August 2025 at 2:00 pmPlatypus Shoes is the sneaker destination with over 120 stores across Australia and New Zealand.Housing an extensive collection of iconic global brands, we pride ourselves on stocking the latest and greatest footwear and apparel.Our ranges are carefully selected so you can find a treasured iconic style or a newly...

  • Auto Parts Interpreter/Store Person

    3 days ago

    Toowoomba, Queensland, Australia Gpc Asia Pacific Full time

    Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.NAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts.We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're acceleratingOur vast national network delivers...

  • Auto Parts Interpreter/Store Person

    3 days ago

    Toowoomba, Queensland, Australia Napa Australia Full time

    Auto Parts Interpreter/Store Person - NAPA TowoombaJoin to apply for theAuto Parts Interpreter/Store Person - NAPA Towoombarole atNAPA AustraliaAuto Parts Interpreter/Store Person - NAPA Towoomba2 days ago Be among the first 25 applicantsJoin to apply for theAuto Parts Interpreter/Store Person - NAPA Towoombarole atNAPA AustraliaGet AI-powered advice on this...

  • Auto Parts Interpreter/Store Person

    3 days ago

    Toowoomba, Queensland, Australia Napa Australia Full time

    Auto Parts Interpreter/Store Person - NAPA TowoombaJoin to apply for the Auto Parts Interpreter/Store Person - NAPA Towoomba role at NAPA AustraliaAuto Parts Interpreter/Store Person - NAPA Towoomba2 days ago Be among the first 25 applicantsJoin to apply for the Auto Parts Interpreter/Store Person - NAPA Towoomba role at NAPA AustraliaGet AI-powered advice...

  • Gas & Gear Representative

    3 hours ago

    Toowoomba, Queensland, Australia Boc South Pacific Full time

    OverviewGas & Gear Representative – Toowoomba, Queensland, Australia (req24846).Do you enjoy customer service?Want to be part of a great team?Apply now and join the amazing team in ToowoombaWhat You Will Enjoy DoingYou are in charge for phone and counter salesPromotion and up-selling of new products and initiatives is requiredDevelopment and up-keep of...