Workforce Solutions Support

3 weeks ago

Ballarat, Victoria, Australia Banyan Software, Inc. Full time
Workforce Solutions Support (Entry Role) - Health-E Workforce Solutions

Health-e Workforce Solutions (HeWS), a Banyan Software operating company, is a fast-growing Australian company that provides innovative workforce management software and consultancy to healthcare organisations. Our solutions help hospitals across Australia and New Zealand plan smarter, manage more effectively, and ultimately improve patient care. With local roots and international ambitions, HeWS is expanding to meet growing demand for workforce planning solutions.

Job Summary

This entry-level role is designed for recent graduates or early-career professionals with strong analytical ability and an interest in healthcare, technology, and consulting. You will support clients in interpreting workforce data, implementing software, and exploring the financial and operational impacts of workforce models. The role offers extensive training, hands-on client exposure, and a pathway into consulting, analytics, or product management.

Duties/Responsibilities

- Data Interpretation & Modelling: Analyse workforce, payroll, HR, and financial data to support client decision-making and business case development.
- Software Implementation & Training: Assist with software rollouts, including configuration, data validation, and client onboarding.
- Client Support & Engagement: Respond to queries, build relationships, and resolve issues with professionalism and empathy.
- Business Consulting: Contribute to financial and operational scenario modelling for clients.
- Documentation & Communication: Create user guides, training materials, and explain complex concepts clearly.
- Internal Collaboration: Partner with developers, consultants, and analysts to deliver seamless client solutions.

Required Skills/Abilities

- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Proficiency in Microsoft Excel and comfort learning new software.
- Excellent written and verbal communication skills with a collaborative, professional approach.
- Proactive, customer-focused mindset with adaptability and willingness to learn.
- Ability to work effectively with cross-functional teams.

Qualifications

- Degree in Economics, Commerce, Human Resources, Applied Mathematics, Engineering, or a related field (advantageous but not essential).
- Interest or background in healthcare, consulting, or software strongly preferred.

What We Offer

- Training & Development: Comprehensive mentoring and hands-on learning across consulting and technical skills.
- Career Progression: Pathways into senior roles in consulting, analytics, or product management.
- Impact: Work on projects that improve hospital efficiency and healthcare staff wellbeing.
- Flexibility: 24–38 hours per week, based in Ballarat CBD, Victoria.
- Variety & Travel: Opportunities to work with clients across Australia and New Zealand.
- Compensation: $50–54K per year plus super.

How to Apply

If you're analytical, people-focused, and excited to start your career in a meaningful and growing sector, we'd love to hear from you. Apply today and join a mission-driven team shaping the future of healthcare workforce planning.

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