Systems Engineer

Overview

Specsavers Australia — Victoria — Melbourne CBD & Inner Suburbs — Support Office — Technology / IT — Permanent — Full time

At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.

In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces.

Here’s a taste of just some of our perks:

- Quarterly bonus scheme

- Two free pairs of glasses each year

- On-site free parking

- Birthday, Volunteer, Professional Development and Paid Parental Leave

- Fully funded social club – provides a wide range of activities throughout the year

So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers, we think you’d look good at Specsavers.

The Role & Team

Due to the continued growth of our Specsavers Audiology business, we’re excited to introduce a newly created full-time position for a System Engineer.

Reporting to the Infrastructure Design Lead, you/'ll be the go-to expert for audiology desktop systems, including hearing testing software, hearing aid fitting applications and clinical peripherals. You/'ll provide hands-on support, training and documentation to ensure seamless operation across our clinical environments. You/'ll also collaborate with global and local teams to implement systems upgrades, test new technologies, and drive improvements that enhance the experience for both clinicians and patients.

What We/'re Looking For:

- Demonstrated commitment to continuous learning through regular upskilling, certifications and staying current with evolving technologies and industry advancements (essential)

- Must have minimum 3+ years/' experience in desktop systems engineering or IT support, ideally within retail or healthcare environments.

- Strong technical expertise in Windows desktop environments, drivers and peripheral integration (Up to 70 applications involved) (essential)

- Availability to work full time, onsite at our Port Melbourne Support Office (essential)

- Experience in clinical or healthcare software environments, ideally audiology related.

- Strong troubleshooting skills across hardware, software, and connectivity, with a proactive approach to resolving technical issues in fast-paced environments.

- Excellent communicator with the ability to collaborate across technical and clinical teams, translating complex concepts into clear, actionable insights for non-technical stakeholders.

- Proactive and organised, with the ability to manage multiple priorities independently, adapt to changing demands and maintain focus in dynamic environment.

About Us

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn/'t fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart. We like to think it’s a fun and positive place to work – why not have a look for yourself at Specsavers Careers: https://join.specsavers.com/au/department/support-office/

Applicants for the role are required to have current working rights as per, relevant government legislation.

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